N.J. Admin. Code § 10A:1-4.5 - Submitting and handling an "Inmate Inquiry Form" or an "Inmate Grievance Form"

(a) Form IRSF-100 and IRSF-101 Inmate Remedy System Forms shall be used by an inmate who wishes to formally communicate with correctional facility staff by submitting an "Inmate Inquiry Form" or an "Inmate Grievance Form" in writing in order to:

1. Obtain information, present an issue, concern, complaint, or problem to correctional facility staff; and/or

2. Request an interview with a correctional facility staff member regarding an issue, concern, complaint, or problem.

(b) When initially submitting the IRSF-100, the inmate shall check only one box in PART 1 on the form to indicate that the request is a "Routine Inmate Request" or an "Interview Request."

(c) The inmate shall choose either an "Inmate Inquiry Form" or an "Inmate Grievance Form" to fully exhaust the initial and second steps of the Inmate Remedy System prior to submitting an "Administrative Appeal." The "Inmate Inquiry Form" is to be utilized to obtain information or make routine inquiries. The "Inmate Grievance Form" is to be utilized to address complaints and/or grievances, as may also be used as a second step to a previously submitted "Inmate Inquiry Form."

(d) Correctional facility staff shall review and respond to a request for information, issue, or concern presented by the inmate in an "Inmate Inquiry Form" within 15 calendar days unless the request is determined to be an urgent request or a request is determined to require further deliberation. The Coordinator will determine if the matter warrants an interview with a staff member. Correctional facility staff shall review and respond to a complaint or grievance presented by the inmate in an "Inmate Grievance Form" within 30 calendar days unless the request is determined to be an urgent request or a request is determined to require further deliberation.

Notes

N.J. Admin. Code § 10A:1-4.5

Amended by 47 N.J.R. 3028(a), effective 12/7/2015