N.J. Admin. Code § 14:3-7.2 - Form of bill for metered service
(a)
This section applies only to a utility that provides metered service.
(b) Unless a utility has been specifically
relieved of so doing by order of the Board, a bill for metered service shall
show the following:
1. The meter readings at
the beginning and end of the billing period;
2. The dates on which the meter is
read;
3. The number and kind of
units measured;
4. Identification
of the applicable rate schedule. If the applicable rates are not shown, the
bill shall carry a statement to the effect that the applicable rate will be
furnished upon request;
5. The
gross and/or net amount of the bill;
6. If the utility uses gross and net billing,
the date on which payment must be made to qualify for the net billing or
discount;
7. A distinctive marking
to indicate the method used to calculate the bill; for example, electronic
readings, estimated billing, budget billing, or the index of a remote reading
device. In addition, the utility may also provide a web address and telephone
number where the customer can obtain a description of the method
used;
8. An explanation or
statement of any conversion from meter reading to billing units or any other
calculations or factors used in determining the bill;
9. For each Class A water utility and each
wastewater utility that meets the revenue threshold of a Class A water utility
subject to the Board's jurisdiction, sufficient information to reflect the
estimated amount of money in that individual bill, which is collected for the
gross receipts and franchise taxes pursuant to
54:30A-54. The following language
is suggested as a model statement to be indicated on the bill: "Approximately
13% of $ _____ of your current period charges reflect the average gross
receipts and franchises taxes which are paid to the State of New Jersey and
distributed to New Jersey municipalities."; and
10. For each electric and gas utility, a
statement of all applicable taxes imposed upon and included in the cost of the
energy provided to the customer. The following language is suggested as a model
statement to be included on the bill: "Under applicable tax law, the State
sales and use tax, corporate business tax, and Transitional Energy Facility
Assessment are imposed upon the energy which you have used. To obtain the exact
amount of tax included in your billing, please contact the utility at the
telephone number listed on your bill."
(c) If for any reason a utility cannot read a
customer's meter, the utility may use estimated billing in accordance with (e)
below.
(d) (Reserved)
(e) Rules concerning estimated bills for all
customers are as follows:
1. Utility
companies shall maintain a regular meter reading schedule and make a reasonable
effort to read all meters;
2.
Utility companies, upon request, shall make available to all customers a
postage paid business reply card on which the customer may mark the meter
reading as follows:
i. The business reply
card shall have appropriate explanation. The utility shall permit the customer
to telephone the meter reading to the utility. The customer reading is to be
used in lieu of an estimated reading, provided the reading is received in time
for billing;
3. When a
utility estimates an account for four consecutive billing periods (monthly
accounts), or two consecutive billing periods (bimonthly and quarterly
accounts), the utility shall mail a notice marked "Important Notice" to the
customer on the fifth and seventh months, respectively, explaining that a meter
reading must be obtained and said notice shall explain the penalty for failure
to complete an actual meter reading. After all reasonable means to obtain a
meter reading have been exhausted, including, but not limited to, offering to
schedule meter readings for evenings and on weekends, the utility may
discontinue service provided at least eight months have passed since the last
meter reading was obtained, the Board has been so notified and the customer has
been properly notified by prior mailing. If service is discontinued and
subsequently restored, the utility may charge a reconnection charge equal to
the reconnection charge for restoring service after discontinuance for
nonpayment;
4. Utility companies
shall submit to the Board of Public Utilities a statement detailing their
estimating procedures;
5. If low
estimates result in a customer receiving an actual bill that is at least 25
percent greater than the prior estimated bill, the utility shall allow the
customer to amortize the excess amount. The amortization will be in equal
installments over a period of time equal to the period when no actual reading
was taken by the customer or the utility; and
6. Annually, the utility shall notify all
customers of their rights to amortize as set forth in (e)5 above.
(f) Prior to the implementation of
any plan, automated or otherwise, which would replace or modify a utility's
current method of taking actual meter readings for any class of customers, said
plan shall be submitted to the Board for approval. The plan shall be
accompanied by all of the following:
1. A
justification for the new or modified plan;
2. A list of all associated costs and/or
savings;
3. The impact, if any,
upon safety; and
4. The potential
for the diversion of service.
Notes
See: 11 N.J.R. 402(b), 12 N.J.R. 49(b).
As amended, R.1980 d.44, effective
See: 12 N.J.R. 156(d).
As amended, R.1980 d.299, effective
See: 12 N.J.R. 209(f), 12 N.J.R. 495(d).
As amended by R.1987 d.163, effective
See: 18 N.J.R. 2425(a), 19 N.J.R. 552(a).
Substituted "and sewerage" for "sewage".
Amended by R.1991 d.221, effective
See: 22 N.J.R. 1112(a), 23 N.J.R. 1439(b).
Deleted archaic "Board of Public Utility Commissioners".
Amended by R.1997 d.39, effective
See: 28 N.J.R. 1810(a), 29 N.J.R. 449(a).
Added (a)10; in (b)3, inserted provision on offering evening and weekend readings; in (b)5, inserted reference to averaged bills and bills based upon remote reading device index; and added (c).
Amended by R.2002 d.280, effective
See: 34 N.J.R. 992(a), 34 N.J.R. 3216(b).
In (a), rewrote 9 and 10.
Recodified from N.J.A.C. 14:3-7.9 and amended by R.2008 d.119, effective
See: 39 N.J.R. 4077(b), 40 N.J.R. 2481(a).
Added new (a); recodified former (a) as (b); added new (c), recodified former (b) and (c) as (e) and (f); in the introductory paragraph of (b), substituted "a bill for metered service" for "the bill"; rewrote (b)7; in (b)9, inserted "; and" at the end; in (b)10, substituted "utility, a statement of" for "company subject to the Board's jurisdiction, sufficient information to adequately reflect that the payment of" and "the energy provided to the customer" for "each kilowatt hour of electricity and therm of gas consumed by an electric and gas company", deleted "pursuant to P.L. 1997, c.162 and other applicable laws of this State" from the end of the first sentence and substituted the last occurrence of "utility" for "company"; in the introductory paragraph of (e), substituted "all" for "residential"; in (e)1, substituted a semicolon for a period at the end; in (e)2, substituted "shall" for "must", substituted "as follows:" for a period at the end and recodified the second through fourth sentences as (e)2i; in (e)2i, substituted "The business reply" for "Said", the second occurrence of "shall" for "must" and a semicolon for a period at the end; in (e)3, deleted "company" following the first occurrence of "utility", substituted "utility shall" for "the company must initiate a program to", substituted the second occurrence of "shall" for "must", substituted the third occurrence of "utility" for "company" and substituted a semicolon for a period at the end; in (e)4, substituted "shall" for "may" and substituted a semicolon for a period at the end; deleted former (e)5; recodified (e)6 and (e)7 as (e)5 and (e)6; in (e)5, substituted the first occurrence of "utility" for "company" and "utility; and" for "company."; in (e)6, substituted "utility" for "company" and "set forth in (e)5" for "outlined in (b)6"; and rewrote (f). Former N.J.A.C. 14:3-7.2, Deposits to insure credit of new customers, was repealed.
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