N.M. Admin. Code § 17.11.18.13 - WHITE-PAGES TELEPHONE DIRECTORY LISTINGS
A. Interconnecting LECs shall ensure that all
end users in their service territories have access to white-pages telephone
directories and directory listing information from directory assistance
operators for all listed end users in their service territories. An ILEC or a
CLEC satisfies the requirement to provide "access to white-pages telephone
directories" if it, or its directory publisher, provides reasonable notice to
end users of the option to receive such directories upon request, free of
charge, and within a reasonable time of the request.
B. Each ILEC shall be designated the initial
white-pages telephone directory provider ("white-pages provider") in its
service territory and shall assume the responsibilities set forth in this
section. With commission approval, a different LEC may be designated as the
white-pages provider for the ILEC's service territory and may assume the
responsibilities set forth in this section.
C. The white-pages provider shall cause to be
published annually, in a white-pages telephone directory, the name, address,
and telephone number for all listed end users within the territory served by
the ILEC regardless of whether the end user subscribes to the local exchange
service of the ILEC or another LEC. The white-pages provider shall publish all
listings in alphabetical sequence by end user name with no distinctions made in
the style, size, or format of listings supplied by CLECs and the ILEC.
(1) The white-pages provider shall not
include in the white-pages directories or directory assistance databases the
telephone numbers of end users who elect not to be published.
(2) The white-pages provider shall not
include in the white-pages directories end users who elect not to be directory
listed but shall include them in the directory assistance databases.
D. The white-pages provider shall
include the same directory listings information in its directory assistance
database, and shall provide all interconnecting LECs with access to that
database for the purpose of providing directory assistance. The white-pages
provider shall update its directory assistance database to include the listing
for a new customer of a CLEC within seventy-two (72) hours of receipt of the
listing from the CLEC.
E. The
white-pages provider shall cause each CLEC to receive sufficient copies of the
white-pages telephone directory to enable each CLEC to satisfy its obligations
under Subsection A.
F. The
white-pages provider shall provide space in the customer guide pages of the
white-pages directory to a CLEC for the purpose of notifying customers how to
reach the CLEC to request service, contact repair service, dial directory
assistance, reach an account representative, request buried cable local service
and contact the special needs center for customers with disabilities.
G. The white-pages provider shall provide
premium listings in its white-pages telephone directory to the end users of
CLECs on the same terms and conditions it offers premium listings to its own
customers.
H. The white-pages
provider shall provide CLECs a minimum of ninety (90) days' notice of deadlines
associated with publication of the white-pages telephone directory. Each CLEC
shall be responsible for ensuring it provides the white-pages provider with its
directory listings information in a timely and accurate fashion. CLECs shall
bear all responsibility for errors or omissions in the directory listings
information provided to the white-pages provider.
I. The white-pages provider shall provide
accurate and current directory listings information and updates to
non-affiliated publishers of yellow-pages advertising directories in a
non-discriminatory manner.
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