N.M. Admin. Code § 17.11.28.22 - REPORTING REQUIREMENTS
A.
Each ICSP shall file with the commission copies of all reports submitted to the
federal communications commission (FCC), pursuant to
47 CFR §
64.6060, including confidential data bearing
on the ICSP's operations and services in New Mexico. For those copies filed
with the commission, an ICSP may redact or exclude data pertaining to the
ICSP's operations in states other than New Mexico, whether that data is public
or confidential. The reports shall be filed with the commission within five
business days of their filing with the FCC.
B. Each ICSP shall comply with the reporting
requirements of an intrastate long distance provider, pursuant to
17.11.21.13 NMAC.
C. Upon request from the commission, ICSPs
must, in a timely manner, and in accordance with confidentiality agreements
between the ICSP and commission staff as necessary, submit data requested by
the commission relating to its New Mexico operations, including but not limited
to, revenue, expenses and facilities/usage data by an institutional
facility.
D. ICSPs shall report to
the commission not later than April 1 the complaints it received about the
service provided in New Mexico during the preceding calendar year. Complaints
shall be categorized by type of complaint with a description of how each
complaint was handled. The categories of complaints shall include at least the
following: service, billing, rates, and other.
E. The New Mexico attorney general's office
shall also be served the information from ICSPs detailed in Subsections A, C,
and D above. Other interested parties may petition the commission for access to
that information subject to the commission's rules regarding the treatment of
confidential information.
F. Not
later than March 15 of each year, commission staff will provide a letter to
each correctional institution in New Mexico and to the respective ICSPs with
information about the commission's jurisdiction over ICSPs.
Notes
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