N.M. Admin. Code § 17.11.4.15 - DISCONTINUANCE OF SERVICE
Any entity holding a certificate of public convenience and necessity or a certificate of registration to provide resold intrastate telecommunications services and/or intrastate operator services shall do the following prior to discontinuing its service in order to ensure that continued quality of service and consumer interests are ensured and protected:
A. No later than sixty days prior to
discontinuing its service, the entity shall file with the commission a notice
of discontinuance of service containing the following information:
(1) The number of customers
affected.
(2) The form of
notification to be given to each customer.
(3) Any outstanding debts to local exchange
carriers or other carriers whose facilities and services are used to provide
resold intrastate long distance telecommunications services and/or intrastate
operator services.
(4) The
arrangement for satisfying such debts prior to and after discontinuance of
service.
B. No later
than forty-five days prior to the date the entity proposes to discontinue its
service, the entity shall notify all of its customers of its notice of
discontinuance of service and of the proposed date and time of the
discontinuance of service and any provisions it has made for continuation of
its service, if applicable.
C. No
later than thirty days after the notice of discontinuance of service is filed,
the commission shall issue either:
(1) a
request for further information from the entity, or;
(2) a certificate of approval for
discontinuing the service; or
(3)
a notice of inquiry into the discontinuance which may be subject to the notice
and hearing requirements set forth in the commission's rules of
procedure.
Notes
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