N.M. Admin. Code § 8.301.5.11 - IDENTIFICATION OF CANDIDATES
All medicaid recipients are potential candidates for inclusion in medical management, whether enrolled in Salud! or covered under medicaid fee-for-service.
Recipients are identified as candidates for review by HCA, the MCO, a provider or other appropriate entities. The following situations may indicate a need for medical management:
A. individuals who overutilize medical
services;
B. individuals who are
habitually non-compliant and miss appointments, or who frequently seek
unauthorized treatment or care; and
C. individuals who frequently change PCPs or
simultaneously utilize multiple pharmacy providers;
D. individuals who regularly utilize
emergency room services for inappropriate, nonemergency care.
Notes
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