N.M. Admin. Code § 8.370.10.10 - ACCESS AND COOPERATION TO FACILITATE AUTHORITY INCIDENT INVESTIGATIONS

A. The authority will conduct incident investigations of community-based service providers subject to these requirements. These investigations may be either announced or unannounced.

B. All community-based service providers programs shall facilitate immediate physical or in-person access, and assist with scheduling of interviews, by authority personnel investigating incidents to all of the providers:

(1) formal and informal records, regardless of media, including but not limited to, financial records, all consumer records, individual service plans, volunteer and personnel records, board and or committee minutes, incident reports, quality assurance activities, client satisfaction surveys, and agency policy and procedures manuals;

(2) employees and volunteers with knowledge of the incident;

(3) necessary clients currently receiving services, guardians, representatives, and family members with knowledge of the incident; and

(4) administrative and service delivery sites.

Notes

N.M. Admin. Code § 8.370.10.10

Adopted by New Mexico Register, Volume XXXV, Issue 12, June 25, 2024, eff. 7/1/2024