The boarding home shall establish written policies and
procedures that are reviewed and approved annually by the governing body. The
manager shall ensure that these policies and procedures are adopted,
administered and enforced to provide quality services in a safe environment. At
a minimum, the boarding home's written policies and procedures shall include
how the boarding home intends to comply with all requirements of these
regulations and address:
A. incident
management system;
B. the
maintenance of the boarding home, equipment and supplies; inspection and
maintenance of emergency equipment; maintenance of emergency supplies;
maintenance, upkeep and cleaning of the building(s) and equipment; fire and
emergency evacuation procedures;
C.
quality of care and services including appropriate and inappropriate admission
and discharge criteria; and resident risk assessment;
D. referral of residents for services;
transfer of residents to a hospital or other facility or program; ambulance
transfer services; and emergency procedures and resuscitative
techniques;
E. infectious waste and
biohazard disposal in accordance with all applicable statutes and
regulations;
F. infection control
and prevention;
G. staffing plan,
personnel records, and minimum staffing;
H. maintenance of the resident's confidential
records including protection of resident confidentiality and privacy as
required by law; secure release of medical information and records; and safe
handling and storage of resident records including appropriate document
destruction procedures;
I. the
retention, maintenance, security and destruction of resident, personnel and
boarding home records;
J. dietary
services including meal service; staff in service training; dietary records;
clean and sanitary conditions; and food management;
K. housekeeping services to keep the boarding
home safe, clean, and free of hazards and clutter;
L. If applicable, laundry services for the
boarding home's laundry and resident's laundry including handling, process and
storage of clean and dirty laundry;
M. pharmacy practices including the storage,
administration, and disposal of medications; medication management; and
documentation;
N. resident's
personal belongings including locked storage and contraband;
O. resident rights;
P. smoking policy;
Q. grievance policy;
R. house rules, to include freedom permitted
and limitations necessary to protect the rights of others;
S. Visiting hours.
