N.M. Admin. Code § 8.370.20.28 - POLICIES AND PROCEDURES

All facilities licensed pursuant to these regulations must have written policies and procedures covering the following areas:

A. actions to be taken in case of accidents or emergencies involving a participant;

B. policies and procedures on reporting suspected adult abuse or neglect;

C. policies and procedures for admission and disenrollment of participants;

D. policies and procedures for action to be taken in the event a participant is found missing from the facility;

E. policies and procedures for handling of medications;

F. policies and procedures for handling of complaints received from guardians or any other person;

G. the facility must have policies and procedures prohibiting the following:

(1) abusing or neglecting a participant (e.g., slapping, hitting, striking, withholding food as a punishment, verbally threatening, or failing to provide a participant with the level of services and degree of supervision;

(2) retaliation against a participant because of complaints or suggestions regarding the management of the facility;

(3) social isolation;

(4) the use of chemical restraint.

H. If at any time a participant's rights are restricted in order to protect the health, safety, and welfare of the participant the reasons for the restriction of the rights must be clearly documented in the participant's record.

I. Policies and procedures for the use of restraints.

J. These policies and procedures may be adopted from other sources.

Notes

N.M. Admin. Code § 8.370.20.28

Adopted by New Mexico Register, Volume XXXV, Issue 12, June 25, 2024, eff. 7/1/2024