Ohio Admin. Code 173-3-06.12 - Older Americans Act: outreach and public information
(A)
Definitions for this rule:
(1)
"Outreach" means
a provider-initiated one-on-one intervention with a potential consumer or
caregiver, in the consumer's or caregiver's preferred location, which is
typically in their home, that may or may not have access to supports to
identify a potential need for services and benefits, or denial of rights, and
encourage the use of existing services and benefits.
(a)
"Outreach"
includes the following:
(i)
Providing information and education about assistance,
resources, or other services to potential consumers or caregivers who would not
otherwise have access.
(ii)
Initiating the identification of potential consumers or
caregivers to inform them of existing services and benefits.
(iii)
Tailoring an
outreach strategy to the intended audience's needs in relation to information
and access to human services and community resources.
(iv)
Communication,
training, and service for potential consumers that engage
agencies.
(b)
"Outreach" does not include any of the following:
(i)
Contact with a
consumer or caregiver who currently receives services or
benefits.
(ii)
Contact with multiple potential consumers or caregivers
through publications, publicity campaigns, or other mass media
activities.
(2)
"Public
information" means mass media or general communications campaigns that are
broadly distributed with the intent to increase enrollment in available
services. "Public information" includes an in-person interactive presentation
to the public conducted at a fair booth/exhibit, conference, or other public
event; and a radio, television, or website event.
(B)
Requirements for
every AAA-provider agreement for outreach that is paid, in whole or in part,
with Older Americans Act funds:
(1)
The AAA-provider agreement is subject to rule
173-3-06 of the Administrative
Code.
(2)
The provider is responsible for doing all of the
following:
(a)
Establishing a systematic method to identify potential
consumers and caregivers in need of services.
(b)
Educating
potential consumers and caregivers on the availability of needed services
through various forms of media.
(c)
Referring
potential consumers and caregivers to providers of information and
assistance.
(d)
Improving and networking with other providers or
organizations to establish or strengthen partnerships to create more outreach
opportunities.
(e)
Conducting paragraphs (B)(2)(a) to (B)(2)(d) of this
rule in a manner that satisfies the following requirements:
(i)
42 U.S.C.
3026(a)(4)(B)(i) and
3026(a)(19),
which require providing outreach with special emphasis on specific
populations.
(ii)
42
U.S.C. 3027(a)(15), which
establishes additional requirements if a substantial number of the older
individuals residing in the PSA are of limited English-speaking
ability.
(3)
Reporting: The
following are the mandatory reporting items for each episode of service that a
provider retains to comply with the requirements under paragraph (B)(9) of rule
173-3-06 of the Administrative
Code:
(a)
Dates
of service.
(b)
Units of service.
(c)
Number of
consumers or caregivers served.
(C)
Requirements for
every AAA-provider agreement for public information that is paid, in whole or
in part, with Older Americans Act funds: The requirements in paragraphs (B)(1),
(B)(2)(b), (B)(2)(c), (B)(3)(a), and (B)(3)(b) of this rule.
(D)
Units:
(1)
A unit of
outreach is one contact with a potential consumer, caregiver, another provider,
or organization.
(2)
A unit of public information is one
activity.
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