Ohio Admin. Code 173-3-06.13 - Older Americans Act: volunteer management
(A)
Definitions for this rule:
(1)
"Volunteer
management" means coordination of the recruitment, screening, training,
placement, and evaluation of volunteers to expand the provision of
aging-related home and community-based services.
(a)
"Volunteer
management" may include any of the following:
(i)
Ensuring that
consumers have access to a full range of home and community-based services and
civic-engagement programs through the management of existing volunteer
opportunities and the development of new volunteer
opportunities.
(ii)
Coordination with organizations that have experience in
providing training, placement, and stipends for volunteers or participants in
community-based settings.
(iii)
Collecting
methods of success and best practices in recruiting volunteers, retaining
volunteers, and resolving the rate of volunteer turnover.
(b)
"Volunteer management" does not include any of the
following:
(i)
Paying a volunteer unless through an americorps senior
program.
(ii)
Fundraising, unless the requirements of
45 C.F.R.
1321.9(c)(2)(ii)(D) are
met.
(2)
"Volunteer" means
a person who participates in a volunteer opportunity that supports consumers or
family caregivers, or a person who is an older adult who participates in a
volunteer opportunity, without compensation for their time and effort, unless
the person participates through an americorps senior program.
(3)
"Volunteer
opportunity" includes, but is not limited to, any of the following activities
when a volunteer provides them:
(a)
Assistance at congregate dining locations and
delivering meals to consumers.
(b)
Routine
transportation activities, or escort, but not transportation under rule
173-3-06.6 of the Administrative
Code.
(c)
Repair and weatherize the homes of low-income consumers
with a disability.
(d)
Counsel in a variety of areas including health,
nutrition, legal, and financial.
(e)
The senior
medicare patrol program or another program through which volunteers empower and
assist consumers to prevent, detect, and report health care fraud, errors, and
abuse.
(f)
Mentoring younger generations.
(g)
Supporting
families and caregivers.
(h)
Addressing social isolation.
(i)
Volunteer
guardian program.
(j)
Assistance with household tasks, but not home
maintenance and chores under rule
173-3-06.2 of the Administrative
Code.
(k)
Ohio senior health insurance information program
(OSHIIP) or other benefits information programs.
(4)
"Volunteer
opportunity" does not include any of the following:
(a)
An ombudsman
volunteer program.
(b)
Fundraising, unless the requirements of
45 C.F.R.
1321.9(c)(2)(ii)(D) are
met.
(B)
Requirements for
every AAA-provider agreement for volunteer management paid, in whole or in
part, with Older Americans Act funds:
(1)
The AAA-provider
agreement is subject to rule
173-3-06 of the Administrative
Code.
(2)
Chapter 173-9 of Administrative Code does not apply to
volunteers.
(3)
The provider is responsible for determining the number
and kind of volunteers, volunteer opportunities, volunteer time required, and
volunteer roles.
(4)
The provider is responsible for completing all of the
following activities:
(a)
Recruiting and screening, including the
following:
(i)
Receiving specific requests for volunteers.
(ii)
Advertising for
volunteers.
(iii)
Screening applicant volunteers, including screening to
assure that no volunteer has an unremedied conflict of interest when
participating in a volunteer opportunity.
(iv)
Determining
appropriate work assignments.
(b)
Training,
including the following:
(i)
Determining training content for volunteers and staff,
including program policies and procedures.
(ii)
Training
volunteers initially and ongoing.
(iii)
Training staff
in volunteer use.
(c)
Placing and
supervising, including the following:
(i)
Developing
policies and procedures for staff supervision of volunteers.
(ii)
Developing a job
description for volunteer responsibilities and tasks.
(iii)
Placing
volunteers in appropriate work assignments
(d)
Evaluating,
including the following:
(i)
Evaluating volunteer performance in a volunteer
opportunity.
(ii)
Evaluating staff performance with
volunteers.
(iii)
Obtaining staff evaluations of
volunteers.
(iv)
Obtaining volunteer self-evaluations.
(v)
Evaluating the
volunteer opportunity.
(5)
Service
verification: The following are the mandatory reporting items for each
volunteer opportunity that a provider retains to comply with the requirements
under paragraph (B)(9) of rule
173-3-06 of the Administrative
Code:
(a)
Type
of volunteer opportunity.
(b)
Date of volunteer opportunity.
(c)
Number of
volunteers placed to serve in the volunteer opportunity.
(d)
Total volunteer
service hours per volunteer opportunity.
(C)
Units: A unit of
volunteer management is an hour managing volunteers who provide services to
consumers or older adults who participate in a volunteer
opportunity.
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