Ohio Admin. Code 3301-11-14 - Dispute resolution
If, at any time, a dispute arises regarding the eligibility of a student to participate in the scholarship program or any other aspect of the operation of the program, the department shall be the final authority in the resolution of the dispute.
A
(A)
A complaint
shall be forwarded
sent, in writing, by the aggrieved party to the
department. Attached to the complaint shall be any documentation supporting the
position of the aggrieved party. The department
shall review the documents and make a final determination of eligibility within
thirty days of receiving the complaint.
(B)
The department
shall acknowledge receipt of the complaint within three business days, review
the documents and make a determination of eligibility within forty-five days of
receiving the complaint.
(C)
Should the aggrieved party disagree with the
determination, they may request a meeting with the department's designee to
review the determination. The requested meeting will take place within fourteen
days of the receipt of the request.
(D)
Final
determinations will be made and communicated to the school within fourteen days
of the review meeting.
Notes
Promulgated Under: 119.03
Statutory Authority: 3301.07, 3310.17
Rule Amplifies: 3310.01 through 3310.17
Prior Effective Dates: 02/24/2006
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