(A)
Regulations
For purposes of section
3345.13 of the Revised Code,
these are the regulations governing keys.
(B)
Introduction
The objective of access control is to
provide a reasonable level of security for Cleveland state university and, at
the same time, allow as much freedom of access as possible to the campus
community. This document applies to all university buildings and occupants
within those buildings including partnerships and lease
agreements.
(C)
Definitions
(1)
Automated access control system (AACS) is the
computerized database used to track all access control
authorization.
(2)
Personally issued keys. Keys assigned to an individual
on a permanent basis.
(3)
Duty issued keys. Keys issued only while working and
returned before leaving CSU property.
(4)
Communication
access. Communication access allows access to communication
closets.
(5)
Electrical access. Electrical access allows access to
electrical vaults.
(6)
Utility master access. Any key or access that includes
communication closets, machine rooms, custodial areas, and electrical
vaults.
(7)
Prox card. Proximity card, a card, fob or other
credential that held in the "proximity" of a reader will activate the access
control device.
(8)
Prox card access. Prox card access allows access to any
authorized building or room having a reader and electronic lock
release.
(9)
Change key or latch key. A change key or latch key
opens one door or lock.
(10)
Master and submaster keys. Master and submaster keys
open a series of locks.
(11)
After hour access. Authorized occupancy in a building
after closing hours.
(12)
Construction core. A temporary interchangeable core
used during building or rehabilitation of a building project.
(13)
University
calendar of events. The Cleveland state university (CSU) campus scheduling
software used to create the CSU master calendar and the official database used
to approve or deny access during off-hours.
(D)
Single access
control coordinator (SACC)
(1)
The SACC is designated in writing by the senior
faculty/staff committee or other official having direct control over the
facility, department or area. The SACC has direct responsibility for
coordinating access control, alarm protocols, and alarm and access control
schedules.
(2)
Requests for access shall be submitted to the SACC. No
individuals may sign their own access request.
(3)
Access to
buildings, rooms, and closets is authorized by the SACC only when a completed
access control request form is signed by the SACC. The SACC has an affiliated
duty to properly inform individuals designated access of this rule and on the
use and limitations of the SACC's approval.
(4)
The access
control, safety and security systems department (AC&SS) may overrule a
grant of access control by the SACC. In such situations, individuals may
appeal, in writing in accordance with paragraph (P) of this rule if the
individual believes that access was unjustly denied.
(5)
The access
control activation limits:
|
Faculty
|
Active until
departure
|
|
Staff
|
Active until
separation
|
|
Student
|
Active until
separation
|
|
Vendor
|
Not to exceed one calendar
year
|
(E)
Access to closed
university buildings
(1)
Access to closed buildings will not be provided for
students, faculty, staff, or other designees unless the AACS indicates
authorized access.
(2)
Request for opening an exterior door(s) for an event,
class, or any other exception to the posted building hours, must be scheduled
through conference services and listed on the official university calendar of
events at least five days in advance. Requests to open a closed building for an
event not listed on the university calendar of events must also be submitted to
AC&SS at least five days in advance of the event or the request will not be
honored.
(F)
Obtaining access
(1)
The department
requesting access for an employee, contractor, or vendor must submit a
completed access request form (ARF), signed by the SACC or SACC designee, or a
completed keybox access request form (KARF), signed by the project manager, to
the access control office via email.
(2)
AC&SS will
determine if card access, key access, or both are required to fulfill the
request.
(3)
Access cards and keys cannot be obtained through the
mail. Cards must be issued at the viking card office in the main classroom
building, room 112.
(4)
Keys are issued at the Campus Safety building reception
window.
(5)
CSU or governmentally issued photo identification will
be required to pick up keys/access cards.
(6)
Students shall
not have master electronic access or any keys personally issued to
them.
(7)
Building hours of operation are posted and updated on
the AC&SS page of the CSU website.
(G)
Access
transfers
Access cards must be obtained at the
viking card office by the person to whom they are issued. All keys must be
obtained at the campus safety building by the person to whom they are issued.
To transfer keys directly from one person to another, a key transfer form must
be completed and sent to the access control office via email.
(H)
Access
dispersals
All requests for personally issued
master and submaster keys will be denied. All rights to hold personally issued
master keys and submaster keys issued prior to the approval of this document
are hereby rescinded. Master keys and submaster keys will be available for
authorized personnel in the electronic keybox system only. Requests for keybox
access to master and submaster keys may also require a background
check.
(I)
Broken/worn out keys or access cards
The holder of a worn or broken key may
schedule an appointment with the locksmiths to have the key replaced. The
holder of a worn or broken access card may have the card replaced at the viking
card office. The broken or worn out keys or access cards must be turned in
before new ones will be issued. There will be no charge for broken or worn out
keys or access cards.
(J)
Temporary
access
(1)
Urgent access. Individuals, who require immediate access,
including emergency repairs during off normal hours, may call the campus police
to open a door. Upon presentation of a CSU or valid governmentally issued photo
identification the officer shall query the AACS. If the system indicates
approved access, the door may be opened. There shall be a charge of fifty
dollars for the service. If the duty officer or the facilities director
authorize emergency access there shall be no charge.
(2)
Student owned
padlocks. Upon presentation of a CSU or valid governmentally issued photo
identification and proof of ownership, the key shop staff or the campus police
may, at the responding person's sole discretion, remove a padlock on a student
locker. A police officer shall always be present for this process. CSU will not
be responsible for damage to the lock.
(3)
Temporary
construction cores. Departments requesting temporary access for contractors or
vendors may have their request fulfilled by the use of temporary construction
cores. The cost of the cores, keys and installation shall be paid by the
requesting department.
(K)
Duplicating
access and changing locks
(1)
Pursuant to section
3345.13 of the Revised Code, the
duplication of keys is prohibited except as otherwise provided in this
rule.
(2)
This rule prohibits the removal/installation of locking
mechanisms by anyone other than the access control office. AC&SS reserves
the right to periodically contract a certified, bonded professional locksmith
to assist with lock installation and any other associated
project.
(3)
The CSU lock shop is the only agent authorized to
purchase and issue locks. Door locks may only be removed or changed by the
university locksmiths.
(4)
Departments will be responsible for any cost incurred
to resolve unauthorized changes.
(5)
No CSU official,
other than the AC&SS manager and locksmiths, shall sign any contract that
allows the use of the CSU core(s) or key code(s). No core(s) or lock(s) shall
be installed that is not of the CSU master key system without the written
authorization of the manager of AC&SS.
(L)
Returning
keys/access cards
(1)
Before separating from the university or transferring
to another department, all students, faculty, and staff must return their
university keys to the key shop or complete the key transfer form and submit it
to the access control office.
(2)
Each
college/department is responsible for advising all exiting or transferring
employees of their obligation to return university keys prior to leaving
campus.
(3)
Lost or stolen keys must be the subject of a police
report, and lost key fees will apply.
(M)
Lost / stolen
keys or access cards/fees
(1)
All lost or stolen keys or access cards must be
reported to the concerned college/department, and to the university police. The
campus police will complete an official, documented police report. Replacement
of keys will not be made until the police report is completed.
(2)
To replace lost
or stolen keys or access cards, individuals must complete an access request
form.
(3)
A graduated monetary charge is hereby established to
cover lost and/or stolen keys:
|
Operating (office, desk, file,
lab)
|
$ 20.00 each
|
|
Submaster
|
$ 500.00
|
|
Building Master
|
$ 750.00
|
|
Grand Master
|
$ 1000.00
|
|
Viking Prox Card
|
Fee established by the Viking
Card office
|
|
Construction Cores and
Keys
|
Cost established at time of
request
|
(4)
The loss or theft of a submaster, building master, or
grand master key jeopardizes the security and protection of an area (dormitory,
laboratory, office complex, or building), and the entire area may need to be
re-cored and re-keyed. The department from which the key was lost or stolen
will be charged for the total replacement costs.
(N)
Access control
records/inventory
(1)
Key shop
(a)
It is the responsibility of the key shop supervisor to
keep all records related to key control filed in the Keystone® database current
and accurate.
(b)
This includes but is not limited to:
(i)
Key
issuance
(ii)
Core issuance by location
(iii)
Lock
installation
(c)
It is the responsibility of the supervisor of the key
shop to insure all keys and all cores issued are stamped with a unique
identifier and the information entered into the keystone® database current and
accurate.
(d)
It is the responsibility of the AC&SS manager to
insure that the Keystone® server is protected by a firewall and backed-up
weekly.
(e)
The manager of AC&SS shall maintain, update, and
enforce the standard operating procedures for the guidance of the CSU lock
shop.
(2)
Access control
(a)
Each
college/department SACC or their designees should maintain a list that
identifies all respective employees and students who have access rights issued
to them. This list should be updated each semester for reconciliation and
security purposes. SACCs and their designees are responsible to verify that the
report is accurate.
(b)
SACCs, and their designees if applicable, should
maintain a complete and current list that indicates the following: name of the
access holder, authorized areas, and date issued. The college/department's
access list will help when reconciling the employee separation form sent from
human resources. Discrepancies should be reported to the access control office
within thirty (30)
days. An amended document will be printed and sent back to
the department to ensure that changes have been accurately entered in the AACS.
Since each person or college/department is financially responsible for all keys
or access cards issued, accurate information is essential.
(c)
All access
control inventory lists reconciliations shall be reviewed and approved by the
appointing authority.
(O)
Prohibited
conduct
(1)
Disabling any university security device.
(2)
Propping open any
locked doors.
(3)
Allowing any other person the use of a key, card
access, or electronic keybox PIN.
(4)
Duplicating any
key or card access device.
(5)
Leaving a CSU key
unattended.
(6)
Leaving a key code book unsecured.
(7)
Failing to report
a missing key to the campus police
(8)
Failing to
retrieve a key(s) when a person is transferred, is away for a prolonged period
of time (i.e. medical leave), or is in any other way separated from
CSU.
(P)
Appeal Process
(1)
In the event that
access has been denied when it should have been granted under this rule, a
faculty member, staff member or student who has been adversely affected may
request a review of the decision to the manager of AC&SS.
(2)
The request must
be made in writing and particularly state the nature of complaint and the
proposed remedy. The complaint must also contain an address to where the
response is to be directed.
(3)
The manager of
AC&SS shall cause an investigation of the complaint and render a decision
in writing within thirty days receipt of the request for
review.
(4)
Decisions of the manager of AC&SS may be appealed
to the chief of police within five days of receipt of the manager's decision.
The appeal must be in writing and include an explanation of why access should
have been granted. The vice president for business affairs and finance will
review the record on appeal and issue a decision.
(Q)
After hour
building unlocking
(1)
Changes in building hours. Changes in building hours,
weekend changes or any special event requiring a change of lock or unlocking of
exterior doors can be accomplished by authorization of the vice president for
business affairs &
and finance, SACC or conference services with notice to the
department of AC&SS.
(2)
All requests for facilities, other than academic
classes, must be approved by the department of conference services. Events
scheduled will appear on the university calendar to provide support and
coordination so every event will become a successful, positive reflection of
the university. Events not listed on the university calendar of events will not
be provided support services. Questions may be directed to conference services
at 216-523-7203 or through the conference services page of the CSU
website.
(3)
Failure to notify AC&SS of a change that results in
a campus police intervention to lock or unlock a building will result in a
fifty dollar assessment.
(4)
Changes occurring less than twenty-four hours prior to
the event must be directed to the campus safety communications center at
216-687-2020.
(R)
Audits and usage
(1)
Requests for
historical reviews of either door access or personal history can be made to the
manager of AC&SS. Such requests should be made in writing, including by
email, and shall describe the door, person and the dates of usage required.
Such requests should be placed through the building SACC, but may be made
directly if the situation requires it.
(2)
Emergency audits
can be made through the campus police department at
216-687-2020.
(S)
Past practice
This regulation supersedes and replaces
any current policy, procedure, custom or usage as it relates to access on the
CSU campus. It specifically ends:
(1)
The practice of
opening buildings without fee for faculty, staff or others on off-hours without
change or authorization
(2)
All rights to hold personally issued master keys and
submaster keys
(3)
All issuance of CSU keys to students.
Replaces: 3344-77-01