(A)
Definitions
(1)
Handler. A person
with a disability that a service animal assists or a personal care attendant
who handles the animal for a person with a disability.
(2)
Service
animal
(a)
Any
dog individually trained to do work or perform tasks for the benefit of an
individual with a disability, including a physical, sensory, psychiatric,
intellectual, or other mental disability and meets the definition of "service
animal" under the Americans with Disabilities Act ("ADA") regulations at
28
CFR 35.104. The work or tasks performed must
be directly related to the individual's disability.
(b)
Under particular
circumstances set forth in the ADA regulations at
28 CFR
35.136(i), a miniature horse
may qualify as a service animal.
(c)
Examples of a
service animal include, but are not limited to: assisting individuals who are
blind or have low vision with navigation and other tasks, alerting individuals
who are deaf or hard of hearing to the presence of people or sounds, providing
nonviolent protection or rescue work, pulling a wheelchair, assisting an
individual during a seizure, alerting individuals to the presence of allergens,
retrieving items such as medicine or the telephone, providing physical support
and assistance with balance and stability to individuals with mobility
disabilities, and helping persons with psychiatric and neurological
disabilities by preventing or interrupting impulsive or destructive behaviors.
The crime deterrent effects of an animal's presence and the provision of
emotional support, well-being, comfort, or companionship (e.g. assistance
animals) do not constitute work or tasks for the purposes of this
definition.
(B)
Basic
policy
(1)
In
compliance with applicable law, CSU generally allows service animals in its
buildings, classrooms, residence halls, meetings, dining areas, recreational
facilities, activities and events when the animal is accompanied by an
individual with a disability who indicates the service animal is trained to
provide, and does provide, a specific service to them that is directly related
to their disability.
(2)
CSU may not permit service animals when the animal
poses a substantial and direct threat to the health or safety of the campus
community or when the presence of the animal constitutes a fundamental
alteration to the nature of the program or service. CSU will make those
determinations on a case-by-case basis.
(C)
CSU's inquiries
regarding service animals
(1)
In general, CSU will not ask about the nature or extent
of a person's disability, but may make two inquiries to determine whether an
animal qualifies as a service animal. CSU may ask:
(a)
If the animal is
required because of a disability and;
(b)
What work or task
the animal has been trained to perform.
(2)
CSU cannot
require documentation, such as proof that the animal has been certified,
trained, or licensed as a service animal. Generally, CSU may not make any
inquiries about a service animal when it is readily apparent that an animal is
trained to do work or perform tasks for an individual with a disability (e.g.,
the dog is observed guiding an individual who is blind or has low vision,
pulling a person's wheelchair, or providing assistance with stability or
balance to an individual with an observable mobility
disability).
(D)
Responsibilities of handlers
(1)
Students who wish
to bring a service animal to campus are strongly encouraged to partner with the
office of disability services, especially if other academic accommodations are
required. Additionally, students who plan to live in on-campus housing must
inform residence life that they plan to have a service animal with them in
student housing.
(2)
Handlers are responsible for any damage or injuries
caused by their animals and must take appropriate precautions to prevent
property damage or injury. The cost of care, arrangements and responsibilities
for the well-being of a service animal are the sole responsibility of the
handler at all times.
(3)
Service animal control requirements
(a)
The animal should
be on a leash when not providing a needed service to the individual with a
disability.
(b)
The animal should respond to voice or hand commands at
all times, and be in full control of the handler.
(c)
To the extent
possible, the animal should be unobtrusive to other individuals and the
learning, living, and working environment.
(d)
Identification.
It is recommended that the animal wear some type of commonly recognized
identification symbol, identifying the animal as a working animal, but not
disclosing disability.
(4)
Waste
cleanup
Cleaning up after the animal is the
sole responsibility of the handler. In the event that the handler is not
physically able to clean up after the animal, it is then the responsibility of
the handler to hire someone capable of cleaning up after the animal. The person
cleaning up after the animal should abide by the following
guidelines:
(a)
Always carry equipment sufficient to clean up the
animal's feces whenever the animal is on campus.
(b)
Properly dispose
of waste and litter in appropriate containers.
(c)
Contact staff if
arrangements are needed to assist with cleanup. Any cost incurred for doing so
is the sole responsibility of the handler.
(E)
Removal of service animals
Service animals may be prohibited from
campus for the following reasons:
(1)
Out of Control
animal: A handler may be directed to remove an animal that is out of control
and the handler does not take effective action to control it. If the improper
animal behavior happens repeatedly, the handler may be prohibited from bringing
the animal into any university facility until the handler can demonstrate that
the handler has taken significant steps to mitigate the
behavior.
(2)
Non-housebroken animal: A handler may be directed to
remove an animal that is not housebroken.
(3)
Direct threat: A
handler may be directed to remove an animal that CSU determines to be a
substantial and direct threat to the health and safety of individuals. This may
occur as a result of a very ill animal, a substantial lack of cleanliness of
the animal, or the presence of an animal in a sensitive area like certain
laboratories.
(4)
Where a service animal is properly removed pursuant to
this policy, CSU will work with the handler to determine reasonable alternative
opportunities to participate in the service, program, or activity without
having the service animal on the premises.
(F)
Appeals and
grievances
Any person dissatisfied by a decision
concerning a service animal may appeal through the office for institutional
equity.