[Comment: For dates and availability of material incorporated
by reference in this rule, see paragraph (A) in rule
4501-21-17 of the Administrative
Code.]
An adult remedial driving course enterprise may use
technology-based method(s) for delivery of part or
all of the curriculum. Partial online adult
remedial is
This shall be done in
conjunction with classroom-based instruction. Sections
4510.037 and
4510.038 of the Revised Code
require at least fifty per cent of the adult remedial curriculum to be
delivered to a student through classroom instruction. The student shall
successfully complete all technology-based method(s) portions of the training
prior to starting the classroom portion of the training. Each student shall
finish the complete eight hours of training within thirty days of the initial
starting date and time. After thirty days, the student shall be required to
begin the course again.
Any enterprise that wants to use a
technology-based instruction method beyond that provided for in paragraph
(B)(2)(h) of rule 4501-21-13 of the Administrative Code shall, as part of the
course approval application process, submit a proposal to the department that
meets all of the requirements in rule 4501-21-06 and this rule as well as the
approval criteria provided by the department and available on the driver
training web page at
http://www.drivertraining.ohio.gov/schools.htm.
The department shall review the proposal for technology-based
instruction, and approve or deny approval of the proposed method. Under no
circumstances shall the department approve technology-based instruction to
accomplish juvenile remedial driving instruction as provided in sections
4510.31 and
4510.311 of the Revised Code.
The enterprise shall provide any additional information required by the
department as part of the approval process.
The enterprise proposal shall
contain the following:
(A)
Along with the requirements in rule
4501-21-05 of the Administrative
Code, an enterprise proposal from
An
an adult remedial
driving course enterprise shall develop security policies and procedures. The
elements of the security policies and procedures
shall include
includes:
(1) Risk
management plan;
(2) User
authentication and authorization procedures and technologies;
(3) Access control procedures and
technologies;
(4) Auditing
capability;
(5) Systems
availability;
(6) Course and
systems integrity;
(7)
Confidentiality and privacy;
(8)
Business continuity and disaster recovery;
(9) Systems monitoring and incident response;
and
(10) Change control.
(B) An enterprise shall
incorporate a personal validation process that verifies student identity and
participation. An enterprise shall develop and maintain a means to reasonably
authenticate users on a periodic basis. Authentication shall occur randomly
twice during the course and upon entering, and exiting the adult remedial
driving course. This may be accomplished by a combination of the following:
(1) Username and password
authentication;
(2) Third-party
database authentication including the department-provided student validated
questions;
(3) Certification
authentication through the use of digital certificates;
(4) Biometric authentication; or
(5) Other means that are as secure as the
methods described in paragraphs (B)(1) to (B)(4) of this rule that are based on
emerging technologies and allow for reasonable assurance that the students are
authenticated.
(C) An
enterprise shall incorporate
and maintain compliance
with the "Minimum Standards for an Online Adult Remedial Course." The "Minimum
Standards for an Online Adult Remedial Course" includes, but is not limited to,
the following:a course validation process that
verifies student participation and comprehension of course material, including
the following:
(1)
A course validation process that verifies student
participation and comprehension of course material;
(1)(2)
Built-in timers to ensure that the statutorily required amount of hours have
been attended and completed by the student; and
(2)(3) Testing of student
participation throughout the course
and at the
completion of the course to ensure that the student receives the minimum
course content and time management requirements for instruction
., as follows:
(a) At least ten course validation
questions per hour shall be asked throughout the course. Course validation
questions shall be asked in every major unit or section throughout the
course;
(b) At least fifty per cent of the
course validation questions asked shall be educational content questions drawn
from statistics, facts, and techniques presented as part of the course material
and at least five of the validation questions shall be devoted to the area of
alcohol, drugs and the operation of motor vehicles;
(c) At least one course validation
question shall be asked during or following each section of the course to show
that the student participated in and comprehended the course section and at
least five of the validation questions shall be devoted to the area of alcohol,
drugs and the operation of motor vehicles;
(d) The test bank for course
validation questions shall be at least eighty questions, of which at least
fifty per cent shall be educational questions drawn from the course
material;
(e) All course validation questions
shall be generated in random order within each major unit or section and the
same questions shall not be asked more than twice. Questions that appear twice
shall be as a result of random generation and not by design;
and
(f) Course validation questions
shall be multiple choice and designed to ensure the student participated in the
actual course instruction.
(D) An enterprise shall maintain a
complete student course data file to demonstrate student activity and shall
ensure that at least the following information is collected and retained for
creating the student footprint:
(1) Student's name and driver
license number;
(2) Dates and times of student
activity (log-on and log-off times) or rental activity;
(3) Dates, times, and results of
personal-validation and course-content questions. If a "key" or "code" is used
to identify the question and answer, rather than recording the entire question
and answer, then the "key" or "code" must be furnished;
(4) Verification of the amount of
time the student spent in each unit;
(5) Verification of the amount of
total time the student spent in the course;
(6) An identifier of the reason a
person was suspended or failed the course;
(7) Dates, times, and responses for
each question on the final examination;
(8) Name or identity number of an
adult remedial driving course enterprise staff member entering comments,
retesting, or revalidating student, if applicable.
(E)(D)
For partial online adult remedial enterprises, the
online course does
The technologybased
method(s) portion of the course shall not include the final exam. The
classroom portion of the course
shall
include
includes administration and
scoring of the final exam, including the one retake examination that is
permitted under paragraph (C)(8) of rule
4501-21-13 of the Administrative
Code.
(E)
In addition to paragraph (C)(8) of rule
4501-21-13 of the Administrative
Code, an online adult remedial driving course offering the full course online,
testing procedures also includes the following:
(1)
Measures that
will ensure a student taking the examination is not allowed to refer to any
materials that may contain answers to the questions, including identifying the
correct response to each question presented until the examination is
completed;
(2)
Accommodations for the final examination to assist
student who identify themselves as having learning
difficulties;
(3)
Recording of each examination given including the
questions presented, the student's answer to the questions, the date, and the
student's score; and
(4)
Measures to ensure the student's identity prior to
starting the final examination.
(F) An
online adult
remedial enterprise shall provide for systems security
. Systems security includes the following
as follows:
(1)
An adult
remedial driving course enterprise shall develop and maintain
Developing and maintaining a technology infrastructure
that facilitates sound security and positively contributes to the student
learning experience;
(2)
An enterprise shall develop and
maintain
Developing and maintaining an
appropriate solution to ensure the integrity of information, especially
financial and personal information, in transit and at rest;
(3)
An enterprise
shall develop and maintain
Developing and
maintaining a systems back-up and disaster recovery capability;
(4)
An enterprise
shall assure
Maintaining assurance that
course data are readily, securely, and reliably available by electronic or
printed means to the department and the department authorized recipients on a
demand basis;
(5)
An enterprise shall develop and
maintain
Developing and maintaining a
means to facilitate state audit, compliance, and verification requirements;
and
(6)
An enterprise shall develop and maintain
Developing and maintaining a means to facilitate
state-conducted audit requirements. The department retains the right to request
and review work papers and other supporting documentation related to the audit
reports and the reviews undertaken. If the technical support, application
server host, or data storage facilities are located outside the state of Ohio,
upon the request of the department, the
enterprise shall submit
submits
upon request of the
department, a report encompassing the rules of this chapter to meet
the audit requirements.
in lieu of a state-conducted audit of technical
support, application server host, or data storage facilities. An
enterprise shall provide the department with an audit amendment describing any
significant system changes within thirty days of enabling those changes.
An enterprise shall make student records available
to the department online, in a passwordprotected environment upon
request.
(G)
Audits
(1) A remedial driving course
enterprise may be audited upon request of the department
to ensure compliance with the applicable rules and
regulations, and the results shall become a part of the course provider
file maintained by the department.
(2) An enterprise shall address all
exceptions noted during the audit and provide such documentation to the
department within thirty days of notice of said exceptions.
(3) An enterprise upon termination of the
course approval, shall deliver any missing student data to the department
within seven calendar days of termination.
(H) Student pre-registration process
for partial online adult remedial driving
courses.
(1) An enterprise using
technology-based method(s) as a part of the course of instruction shall
establish a student pre-registration process that requires each student to
register with the affiliated classroom provider as identified in paragraph
(
D
C)(11) of
rule
4501-21-05 of the Administrative
Code.
(2) During the student
pre-registration process, the classroom provider shall verify the
identification of each student using the list of approved primary and secondary
documents as published in the "Digest of Motor Vehicle Laws."
(3) Students may not begin the
technology-based method(s) portion of the course until their identity has been
verified during the classroom provider's student pre-registration process.
Following verification of each student's identity, the classroom provider will
issue the student a unique user ID and password that will provide the student
with access to the on-line portion of the course.
(I)
Any modifications
made to the online instruction, including but not limited to, design, quizzes,
activities, modules, content, law updates or resources must be approved by the
director prior to being placed into production.
