Ohio Admin. Code 4901:1-18-10 - Insufficient reasons for refusing service or for disconnecting service
The utility company shall not refuse service to or disconnect service to any applicant/customer for any of the following reasons:
(A)
Failure to pay for service furnished to a former
customer unless the former customer and the new applicant for service continue
to be members of the same household.
(B)
Failure to pay
for nonresidential service.
(C)
Failure to pay
any amount which is in bona fide dispute. Where the customer has registered a
complaint with the commission's call center or filed a formal complaint with
the commission that reasonably asserts a bona fide dispute, the utility company
shall not disconnect service if the customer pays either the undisputed portion
of the bill, if known or can reasonably be determined, or the amount billed for
the same billing period in the previous year.
(D)
Failure to pay
any nontariffed service charges, including competitive retail electric
service.
Replaces: 4901:1-18-11
Notes
Promulgated Under: 111.15
Statutory Authority: 4905.04
Rule Amplifies: 4905.06, 4905.22, 4905.30, 4933.12, 4933.121, 4933.122, 4933.17
Prior Effective Dates: 10/06/1982, 09/01/2004, 11/01/2010
Promulgated Under: 111.15
Statutory Authority: 4905.04
Rule Amplifies: 4905.06, 4905.22, 4905.261, 4905.30, 4933.17, 4933.12, 4933.121, 4933.122
Prior Effective Dates: 10/6/82, 9/1/04, 11/1/10
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.