Ohio Admin. Code 4901:1-19-10 - Consumer protection for exemptions and exit-the-merchant- function plans

Retail natural gas suppliers assigned a choice-eligible customer shall:

(A) Not charge that customer any more than the company's retail natural gas supplier's posted standard variable rate, which the company supplier shall submit to the commission and which the commission shall post on its web site.
(B) Not charge that customer a termination fee if the customer chooses another retail natural gas supplier.
(C) Not require that the customer remain a customer of that retail natural gas supplier for a minimum period of time beyond the first month in which that customer is assigned to the retail natural gas supplier.
(D) Keep the assigned customers' customer's personal, billing, account number, and usage information confidential except to the host distribution utility natural gas company with the distribution function or as otherwise provided under the commission rules.

Notes

Ohio Admin. Code 4901:1-19-10
Effective: 6/7/2019
Five Year Review (FYR) Dates: 3/21/2019 and 03/21/2024
Promulgated Under: 111.15
Statutory Authority: 4929.10
Rule Amplifies: 4929.04, 4929.05
Prior Effective Dates: 03/24/1997, 06/03/1997, 11/10/2006, 09/29/2013

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