(A) Competitive retail electric service
(CRES) providers shall not engage in unfair, misleading, deceptive, or
unconscionable acts or practices related to, without limitation, the following
activities:
(1) Marketing, solicitation, or
sale of a CRES.
(2) Administration
of contracts for CRES.
(3)
Provision of CRES, including interactions with consumers.
(B) CRES providers shall not cause or arrange
for the disconnection of distribution service, or employ the threat of such
actions, as a consequence of contract termination, customer nonpayment, or for
any other reason.
(C) CRES
providers shall not change or authorize the changing of a customer's supplier
of retail electric service without the customer's prior consent, as provided
for under rule
4901:1-21-06 of the
Administrative Code. For the purpose of procuring CRES, this requirement does
not apply to governmental aggregation pursuant to division (A) of section
4928.10 of the Revised Code, or
for programs funded by the universal service fund for whom the Ohio
department of development
services agency procures electric services
pursuant to section
4928.52 of the Revised Code or
the assignment of contracts where such assignment occurs in accordance with the
rules in Chapter 4901:1-24 of the Administrative Code.
(D) For the purposes of market monitoring and
providing the public comparative information from CRES providers' residential
standard contract offers, CRES providers
shall furnish
to
in
a manner designated by the director of the service monitoring and
enforcement department
,
or the director's designee the following
information, transmitted by e-mail or facsimile
at least one current offer for posting on the
apples-to-apples chart within four calendar days of making such offers to
Ohio customers
.:
(1) For fixed-rate contracts, the
price per kilowatt hour for generation service.
(2) For variable-rate contracts, an
explanation of the factors that will cause the price to vary, and the frequency
of such variation.
(3) For all standard contracts, a
listing of any recurring and nonrecurring charges not provided under paragraphs
(D)(1) and (D)(2) of this rule, and a statement of the length of contract
term.
(4) Other information as the staff
may deem necessary.
Notes
Ohio Admin. Code
4901:1-21-03
Five Year Review (FYR) Dates:
7/5/2024 and
07/05/2029
Promulgated
Under: 111.15
Statutory
Authority: R.C. 4928.06,
4928.10
Rule
Amplifies: R.C. 4928.10
Prior
Effective Dates: 09/18/2000, 01/01/2004, 06/29/2009,
12/01/2014
Effective: 12/1/2014
Five Year
Review (FYR) Dates: 07/21/2014 and
07/24/2019
Promulgated
Under: 111.15
Statutory Authority: 4928.06, 4928.10
Rule
Amplifies: 4928.10
Prior Effective Dates: 9/18/00, 1/1/04,
6/29/09
