Chapter 2 - Informal and Formal Procedures
- Subchapter 1 - Informal Procedures - Consumer Complaints (§ 765:2-1-1 to 765:2-1-4)
- Subchapter 3 - Formal Procedures (§ 765:2-3-1 to 765:2-3-14)
- Subchapter 5 - Arbitration (§ 765:2-5-1 to 765:2-5-16)
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