Or. Admin. Code § 104-080-0140 - Requirements of providers
(1) A provider
must first route emergency calls to the primary PSAP serving the 9-1-1 service
area where the call originates.
(2)
A provider must provide to the Department documentation, including a
description of the process, demonstrating that the P.01 grade of service is met
for each primary PSAP.
(3) A
provider must provide annually a list of prices for the network exchange
services necessary to provide the minimum P.01 grade of service. The list of
prices must have been approved within a tariff schedule by the Oregon Public
Utilities Commission.
(4) A
provider shall develop and maintain a plan to monitor and maintain the quality
of its services. On an annual basis or as requested by the Department or 9-1-1
jurisdiction, a provider shall provide documentation to the Department or 9-1-1
jurisdiction that its network is designed to a P.01 grade of service.
(5) A provider providing ANI and ALI must
present uniform data streams identified in the Oregon ANI and ALI Format as
required for PSAP operations. Such data streams must be transmitted in a manner
permitting a PSAP's station terminal equipment to display ANI and ALI
information in a predetermined format. Unless otherwise approved by the
Department, a provider of ANI and ALI must use the Oregon ANI and ALI
Format.[1]
(6) A provider providing
ANI or ALI shall provide a complete copy of the ANI and ALI database to the
PSAP, or its authorized MSAG Coordinator, on an annual basis or as agreed upon
within the contract for service. The copy of the ANI and ALI shall be
distributed by the provider of the ANI and ALI to the MSAG coordinator for the
PSAP and made available to the Department for the purpose of performing data
validation processes.
(7) A
provider shall provide an updated MSAG to the designated MSAG coordinator for
each PSAP either on a quarterly basis or as agreed upon within the contract for
service.
(a) A provider shall provide access
to the MSAG to the MSAG Coordinator of each primary PSAP, with full editing
permissions to the MSAG database for the designated 9-1-1 service
area.
(b) A provider shall provide
access to the MSAG to the Department, with full viewing rights to the MSAG
database.
Notes
Publications [1]: Publications referred to or incorporated by reference in this rule are available from the Department and are also available at https://www.oregon.gov/OEM/Documents/oregonali_aliaqor.pdf
Statutory/Other Authority: ORS 403.120; 2015 HB 2426
Statutes/Other Implemented: ORS 403 & 2015 HB 2426
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