(1) When interoperability of the emergency
communications system requires a provider to share its ANI and ALI information
or any other database information with another provider, the provider shall do
so, subject to a Department-approved implementation method.
(2) The selective routing database contained
within each approved selective routing device must be maintained by the
provider of the selective routing device in a manner that accurately reflects
the most recent issuance or change of address, service or service account datum
within 48 hours of the change.
(3)
A provider is responsible for making subscriber information data available
through an ANI and ALI database query to the requesting PSAP at the time the
PSAP receives or handles an emergency call.
(4) Unless approved by the Department, a
provider may not require a PSAP to query more than one ALI database for all
emergency calls received by the PSAP.
(5) A provider of an ANI and ALI database is
responsible for the provider-based MSAG process, including compilation and
continued maintenance. A provider must incorporate into the MSAG changes
submitted by a PSAP within 72 hours of the submission.
(6) A provider must make available ANI and
ALI information to all PSAPs upon receipt of an emergency call and may not
control or limit the PSAP's access.
(7) ALI information must include the
following, if available:
(a) Area code and ANI
information of caller;
(b)
Date;
(c) Time in 24-hour
format;
(d) Non-published
designation when requested by the caller;
(e) Subscriber name;
(f) House number;
(g) House number suffix;
(h) Pilot or P-ANI number (if
wireless);
(i) Prefix or post
directional;
(j) Street name
including type;
(k) Location
information;
(l) Emergency service
number;
(m) Community
name;
(n) State;
(o) Office approved class of
service;
(p) Caller's service
provider;
(q) Latitude and
longitude information of wireless caller location for Phase II wireless, or
that of the cell tower for Phase I;
(r) Wireless confidence intervals and
reliability factors;
(s) Caller's
elevation, speed, and direction of travel if available;
(t) PSAP name; and
(u) Emergency service number English
translation.
(8)
Ownership of the MSAG is jointly held between the primary PSAP, the provider,
and the Department.
(9) The MSAG
Coordinator in each 9-1-1 jurisdiction must coordinate with the ANI and ALI
database provider to provide for MSAG updates into the ANI and ALI database.
MSAG updates may be made as frequently as necessary for the 9-1-1 jurisdiction,
but no less frequently than monthly.
(10) All 9-1-1 geographic information data
shall be delivered to and shared with the Department. The Department may use,
manipulate, process, and store all 9-1-1 GIS data according to industry best
practices.
(11) All GIS data must
be delivered to the Department in a standard data model[1], format[2], and
method as set by the Department.
