Or. Admin. Code § 160-100-1105 - Complaints Against an Approved Provider
(1) A person may file a complaint against an
approved provider with the Secretary of State. A complaint shall be submitted
on the standard form provided by the Secretary of State, signed and dated by
the person filing the complaint. A complaint that does not comply with the
requirements of this section shall not be filed, responded to or acted upon by
the Secretary of State.
(2) The
Secretary of State may commence an investigation of an approved provider as a
result of information received from any source.
(3) Complaint forms received by the Secretary
of State are not exempt from disclosure under Public Records Law, and shall be
available to the approved provider and others in conformity with ORS
192.410 to
192.505.
(4) An investigation of the Secretary of
State under sections (1) and (2) of this section may include:
(a) An initial request for information from
the accused provider;
(b) A copy
of the complaint forwarded to the accused; and
(c) A request for supporting documentation
and other sources of information.
(5) A provider, upon request by the Secretary
of State, shall provide accurate, true and complete copies of the requested
information.
(6) Upon a finding by
the Secretary of State, copies of the finding shall be mailed to the
complainant and the accused.
(7)
Failure of an approved provider to comply with Secretary of State investigation
directives shall result in revocation of the Certificate of Approval, subject
to the provisions of ORS
183.413 to
183.470.
Notes
Stat. Auth.: Sec. 21, ch.219, OL 2013
Stats. Implemented: Sec. 21, ch. 219, OL 2013
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