In addition to the vendor approval requirements of OAR 582-080,
OVRS adopts the following State Standards as required assurances that services
to individuals with disabilities are provided in a safe environment and in
compliance with applicable state, federal and local laws, rules or regulations.
Approval methods will evaluate each applicant's ability to assure compliance
with each of the following standards that, for the purposes of these rules,
apply to the type of provider being evaluated:
(1) Physical Plant Standards. Provides
services in an environment that meets accessibility requirements, is free of
known health or safety hazards and in a site(s) which serves to support the
accomplishment of its defined purpose(s).
(2) Health and Safety Standards. Meets all
applicable governmental requirements, including OSHA standards for the
Department of Labor; secures regular inspections and consultations (if
applicable) from persons with expertise; and, has an organized internal health
and safety program (if applicable).
(3) Production Standards. When work
opportunities are directly provided to individuals with disabilities:
Establishes production and payment practices which maximize earning potential;
assures fair and equitable wages; meets minimum expectations for working hours
and conditions; and maintains all applicable certification and documentation
for the Wage and Hour Division, U.S. Department of Labor.
(4) Insurance Standard. Maintain required
workers' compensation insurance and applicable levels of vehicle, general and
(if required) professional liability insurance protection, adequate to
compensate staff and workers with disabilities for injuries and damages for
which the organization may be liable.
(5) Physical Accessibility Standard. Complies
with Section 504 of the Rehabilitation Act, the Architectural Barriers Act of
1968, the Uniform Accessibility Standards and their implementing standards in
41 CFR Part 101-19.6, the American National Standards Institute No.
A117-1-1986, and applicable sections of the Americans with Disabilities Act
(ADA).
(6) Organizational Standard.
The CRP is structured to achieve its stated mission, secure all licenses or
permits to do business within its jurisdiction(s) and scope of operation, plan
and monitor the efficiency and effectiveness of services, and maintain records
and reports that reflect the operation and provision of services and the
organization's status.
(7) Fiscal
Management Standard. Fiscal affairs relative to provision of rehabilitation
services are managed in a manner consistent with its stated purposes and in
accordance with a standard of sound business practices and legal requirements,
including assurances that any state or federal audit and reporting requirements
are met.
(8) Personnel Standard. As
applicable, maintains competent qualified staff and written agency personnel
policies which support the provision of services essential to the achievement
of defined individual and program goals. The provider, when providing client
transportation, ensures use of qualified, licensed vehicle operators and
appropriate, safe vehicles. Criminal background check has been conducted on
required staff/employees and has such on record according to DHS, state,
federal and local laws, rules or regulations. When providing medical and
related health services, ensures such services are prescribed by or under the
formal supervision of persons licensed by the state to prescribe or supervise
the provision of these services. Maintains pertinent professional and business
licensure or certification as appropriate to the type of program or service(s)
provided to clients.
(9) Program
Management Standard. Ensures that services provided are individually tailored
and coordinated in order to enhance each client's employment independence,
integration, and/or productivity as identified within each Individualized Plan
for Employment and through client participation in service planning,
implementation and evaluation, using language or mode of communication most
compatible with the individual client's abilities and culture.
(10) Program Evaluation Standard. Utilizes an
approved method to enable it to identify the results of services to individuals
with disabilities against established goals. Provides timely reports to OVRS of
such information, and by such means, as OVRS may require for evaluation of
ongoing program effectiveness, costs, and appropriateness of services provided
by the provider.
(11) Human Rights
Standard. Ensures, in its policies and practices, compliance with all laws and
regulations dealing with non-discrimination, human and civil rights (including
ADA), personal dignity and choice, and confidentiality.
(12) Community Relations Standard. The
provider bases its program on documented evidence of the needs of prospective
and current clients and maintains effective communications to assure that the
programs and services are responsive and appropriately utilized.
(13) Code of Conduct Standard. Fully informs
OVRS clients of the purpose and results of all service delivery efforts made on
their behalf. The provider is respectful, inclusive, and accommodating of OVRS
clients regardless of disability.