Or. Admin. Code § 582-020-0020 - Notice of Dispute Resolution Rights

(1) The Program shall provide a written Notice of Dispute Resolution Rights to the client or, if appropriate, the client's representative:

(a) At the time the client applies for vocational rehabilitation services;

(b) At the time the client is assigned to a category during an order of selection;

(c) At the time the individualized plan for employment (IPE) is developed; and

(d) Whenever vocational rehabilitation services are reduced, suspended, or terminated.

(2) The Notice of Dispute Resolution Rights shall include the following information:

(a) Statement about the continuum of dispute resolution processes available to the client, including problem-solving, informal dispute resolution, mediation and an impartial due process hearing;

(b) Where and how to file the request, including the names and addresses of individuals with whom requests may be filed, and relevant timeframes;

(c) The procedures for the assignment of mediators and Impartial Hearing Officers (IHO) to a particular case;

(d) The availability of the Client Assistance Program to assist the client with mediation or a hearing, including contact information;

(e) That interpreters and materials in alternative formats are available, if needed.

Notes

Or. Admin. Code § 582-020-0020

VRD 21, f. & ef. 3-5-76; VRD 1-1981, f. & ef. 12-1-81; VRD 1-1990, f. & cert. ef. 11-26-90; VRD 2-1993, f. & cert. ef. 9-15-93; VRD 4-1997, f. & cert. ef. 11-20-97; VRS 1-2004, f. & cert. ef. 1-30-04; VRS 3-2020, amend filed 02/21/2020, effective 3/6/2020; VRS 1-2023, amend filed 03/31/2023, effective 4/14/2023

Statutory/Other Authority: ORS 344.530(2) & 344.590

Statutes/Other Implemented: ORS 183.310 - 183.550, 344.511 - 344.690 & 344.710 - 344.730