Or. Admin. Code § 750-070-0030 - Cooperation in Board Investigations

(1) Every Tow Operator, Tow Business, and their representatives and employees, regardless of tow business certificate status, having information regarding a possible violation of the administrative rules or laws governing the towing industry in Oregon must cooperate with the State Board of Towing investigations in furnishing such information in order that appropriate investigative, corrective, or disciplinary action may be taken.

(2) Failure by a Tow Operator, a Tow Business, their representative or employee to cooperate with a Board investigation is grounds for disciplinary action.

(3) Cooperation in a Board investigation includes:

(a) Submitting client or business records relevant to the investigation, excepting confidential information protected by law;

(b) Being available for a personal interview in support of a Board investigation during reasonable hours;

(c) Responding and directly answering questions asked during an interview or investigation;

(d) Verbally providing information reasonably known at the time of the interview or investigation; and

(e) Allowing access, during business hours, of the business premises and equipment for inspection if required to conduct a Board investigation into the allegations of a complaint.

(4) Respondents named in a complaint, or their representatives, may be personally interviewed or may be given an opportunity to provide a written response to the complaint as part of a Board investigation.

(a) Written responses, records, and other information requested by or on behalf of the Board must be provided to the Board office within 21 calendar days after the Board request is personally served, mailed by USPS regular, or sent by electronic mail, unless an extension is authorized by the Board Administrator.

(b) Written responses, records, or other information requested but not received at the Board's office within 21 calendar days may not be considered in the Board's investigation.

Notes

Or. Admin. Code § 750-070-0030

SBOT 1-2023, adopt filed 10/31/2023, effective 1/1/2024

Statutory/Other Authority: ORS 822.265, ORS 822.275

Statutes/Other Implemented: ORS 822.265, ORS 822.275