Or. Admin. Code § 860-021-0330 - [Effective until 10/24/2025] Reconnection Fee for Utility Service

(1) When a utility service is disconnected pursuant to OAR 860-021-0305, the energy or large telecommunications utility may charge the reconnection fee in its tariff, except as provided below:
(a) For electric utilities that have the ability to perform remote reconnection, the electric utility may not assess a reconnection fee for low-income residential customers for the first two reconnections in a calendar year.
(b) For electric utilities that do not have the ability to perform remote reconnection, the electric utility may not assess a reconnection fee for low-income residential customers for the first reconnection in a calendar year.
(c) For natural gas utilities, the natural gas utility may not assess a reconnection fee for a low-income residential customers for the first reconnection in a calendar year.
(2) Section (1) above does not apply to After Hours Reconnect as described in OAR 860-021-0328(7)(b).
(3) An energy utility may not require customers to pay any reconnection fee as a prerequisite for reconnections pursuant to OAR 860-021-0407 sections (11) and (12).
(4) Electric utilities must waive all reconnection fees for a customer that:
(a) Participates in the utility's income qualified bill discount program and earns between 0-10 percent of the State Median Income; or
(b) Holds a medical certificate pursuant to OAR 860-021-0410 and indicates an inability to pay for the reconnection.

Notes

Or. Admin. Code § 860-021-0330
PUC 5-1983, f. 5-31-83, ef. 6-1-83 (Order No. 83-284); PUC 16-1990, f. 9-28-90, cert. ef. 10-1-90 (Order No. 90-1105); PUC 11-1998, f. & cert. ef. 5-7-98; PUC 16-2001, f. & cert. ef. 6-21-01; PUC 10-2022, amend filed 09/30/2022, effective 9/30/2022; PUC 9-2024, temporary amend filed 12/18/2024, effective 12/18/2024 through 5/18/2025; PUC 2-2025, temporary amend filed 05/28/2025, effective 5/28/2025 through 10/24/2025

Statutory/Other Authority: ORS 183, ORS 756.040, ORS 756.060, ORS 757.035 & ORS 759

Statutes/Other Implemented: ORS 757.035, ORS 757.225, ORS 757.230 & ORS 757.695

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