52 Pa. Code § 56.53 - Deposit hold period and refund

(a) A public utility may hold a deposit until a timely payment history is established.

(b) A timely payment history is established when a customer has paid in full and on time for any 12 consecutive months.

(c) At the end of the deposit holding period as established in subsection (a), the public utility shall deduct the outstanding balance from the deposit and return or credit any positive difference to the customer. At the option of the public utility, a cash deposit, including accrued interest, may be refunded in whole or in part, at any time earlier than the time stated in this section.

(d) If service is terminated before the end of the deposit holding period as established in subsection (a), the public utility shall deduct the outstanding balance from the deposit and return any positive difference to the customer within 60 days of the termination.

(e) If a customer becomes delinquent before the end of the deposit holding period as established in subsection (a), the public utility may deduct the outstanding balance from the deposit.

(f) A public utility shall refund a deposit, along with any applicable interest, within 60 days upon determining that the customer or applicant from whom a deposit was collected is not subject to a deposit under § 56.32(e) (relating to security and cash deposits) or § 56.41(4) (relating to general rule).

Notes

52 Pa. Code § 56.53

The provisions of this § 56.53 adopted June 16, 1978, effective 6/17/1978, 8 Pa.B. 1655; amended April 8, 1983, effective 4/9/1983, 13 Pa.B. 1250; amended July 17, 1998, effective 8/17/1998, 28 Pa.B. 3379; amended October 7, 2011, effective 10/8/2011, 41 Pa.B. 5473; amended May 31, 2019, effective 6/1/2019, 49 Pa.B. 2815.

The provisions of this § 56.53 amended under the Public Utility Code, 66 Pa.C.S. § § 501, 504-506, 1301, 1305, 1401-1419, 1501, 1504 and 1509.

This section cited in 52 Pa. Code § 56.55 (relating to periodic review).