52 Pa. Code § 62.78 - Privacy of customer information
(a)
An NGDC or NGS may not release private customer information to a third party
unless the customer has been notified of this intent and has been given a
convenient method, consistent with subsection (b), of notifying the entity of
the customer's desire to restrict the release of the private information. If
the customer does not choose to restrict the release of one of the two
restriction options in paragraphs (1) and (2), all of the customer's private
information may be released to a third party except for the telephone number.
If the customer chooses to restrict the release of private customer
information, the customer may restrict information released according to one of
the following two restriction options:
(1)
Restrict the release of only the customer's historical billing data in the
NGDC's standard pricing unit, that is, as denominated by the NGDC.
(2) Restrict the release of all private
customer information including name, billing address, service address, rate
class, rate subclass, account number and historical billing data in the NGDC's
standard pricing unit, that is, as denominated by the NGDC.
(b) Customers shall be permitted
to restrict information as specified in subsection (a) by returning a signed
form, or by oral or electronic communication.
(c) Nothing in this section prohibits the NGS
and NGDC from performing their mandatory obligations to provide natural gas
service as specified in the disclosure statement and in 66 Pa.C.S. (relating to
the Public Utility Code).
(d)
Telephone numbers may not be released to third parties.
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