52 Pa. Code § 69.1603 - Other associated actions
(a)
Water utilities need to make reasonable efforts to ensure that adequate
quantities of alternative supplies of water essential for domestic use are made
available in a sufficient number of conspicuous and predetermined locations
relative to the number of ratepayers/occupants affected by the incident. This
includes the use of water tankers or free bottled water, or both. Utilities
should ensure that ratepayers/occupants are adequately notified of the times
available and locations of alternative water supplies. When bottled water is
used, utilities should have plans in place, based on prior coordination with
local vendors, to have adequate supplies to last for the duration of the
outage. The Commission encourages utilities to work proactively with
community-based organizations that would have readily available information on
the location and special needs of affected elderly or homebound
ratepayers/occupants in the area.
(b) Notice should be made to Commission
personnel as soon as possible upon a utility becoming aware of an unscheduled
service interruption. It should be noted that §
67.1(c) (relating
to general provisions) already directs utilities to contact the Commission
within 1 hour following preliminary assessment of conditions. Furthermore,
jurisdictional utilities should maintain lists of appropriate Commission
contact personnel, including current after-hour contact numbers.
Notes
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