55 Pa. Code § 3490.95 - Release of information to required reporters
The release of information by the county agency to required reporters under § 3490.91(a)(15) (relating to persons to whom child abuse information shall be made available) is subject to the following:
(1) The
information released by the county agency shall concern the same child who was
the subject of the report made by the required reporter.
(2) The required reporter shall request the
information, either verbally or in writing.
(3) Before releasing the allowable
information, the county agency shall verify the identity of the required
reporter in one of the following ways:
(i) The
county agency shall be able to recognize the voice of the required reporter
when the request is made verbally by telephone.
(ii) If the county agency is not familiar
with the required reporter and does not recognize the reporter's voice the
county agency may verify the request of the required reporter by returning the
telephone call to the reporter's place of employment.
(iii) If the county agency is unable to
verify a telephone request for information from a required reporter under
subparagraphs (i) and (ii), the county agency shall obtain a written request
for information from the required reporter.
(4) The county agency shall release the
information under §
3490.91(a)(15)
when requested by a required reporter.
(5) The county agency may release the
information under §
3490.91(a)(15),
either verbally or in writing, to the required reporter whether or not a
request for information was received.
(6) The county agency shall inform the
required reporter of the reporter's obligation to protect the confidentiality
of information released as required under sections 6339 and 6340 of the CPSL
(relating to confidentiality of reports; and release of information in
confidential reports).
(7) The
county agency shall make an entry of the request made by the required reporter
and the response given in the case record.
Notes
This section cited in 55 Pa. Code § 3800.20 (relating to confidentiality of records).
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