6 Pa. Code § 11.9 - Client rights
(a) The program
director/administrator shall ensure that clients are, to the extent of their
ability, aware of the rights specified in this section. Responsible parties
shall also be made aware of client rights. Center clients have rights which
include the right to:
(1) Be treated with
dignity and respect, including privacy in treatment and in care for personal
needs.
(2) Participate in
development and implementation of the client's individual plan of
care.
(3) Be fully informed
regarding the services to be provided, including frequency of services and
treatment objectives, as evidenced by the client's or responsible party's
written acknowledgement.
(4)
Receive services designed to promote the client's functional ability to the
optimal level and to encourage independence.
(5) Be accorded safe, comfortable and
healthful accommodations, furnishings and equipment to meet the client's
needs.
(6) Be free from abuse,
neglect and exploitation.
(7)
Exercise the right to attend or to refrain from attendance and participation in
religious activities, if offered.
(8) End participation at the center at any
time.
(9) Be free from restraints,
seclusion and aversive conditioning.
(10) Be accorded rights described in this
subchapter in the areas of:
(i) Civil rights
(See §
11.19 (relating to civil
rights).)
(ii) Grievance
procedures. (See §
11.20 (relating to grievance
procedures).)
(iii) Access and use
of telephone. (See §
11.61 (relating to
telephone).)
(iv) Confidentiality.
(See §
11.198 (relating to release of
information).)
(11) Be
free to contact and meet privately with representatives of the Long-Term Care
Ombudsman Program.
(b)
The center shall post in a prominent place in the center the list of client
rights in English and other predominant language of the community.
(c) The program director/administrator shall
ensure that client rights are explained to each client and responsible party
orally in a language understood by the client and responsible party.
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