Tenn. Comp. R. & Regs. 0780-06-02-.03 - MINIMUM TRAINING REQUIREMENTS

(1) Each emergency call taker or public safety dispatcher who receives an initial or transferred 911 call from the public in Tennessee shall be subject to the following minimum training requirements.

(a) No less than forty (40) hours of supervised on-the-job training; and

(b) No less than forty-five (45) hours of public safety communications coursework which is administered or sponsored by an academy, agency, or post-secondary educational institution that:

1. Is capable of supporting a public safety communication student with practical experience on a communication console either through liaison with a Public Safety Communication Center or a fully functional communication console simulator; and

2. Maintains an accurate, comprehensive record system for all phases of the program which shall be available for inspection and shall include the following:

(i) Attendance records;

(ii) Course outlines; and

(iii) Lesson plans.

(c) Continuing education of no less than ten (10) additional hours of public safety communications coursework every two (2) years after completion of the initial training. Two (2) hours must be related to 911 calls involving missing or exploited children.

(2) All emergency call takers or public safety dispatchers subject to T.C.A. § 7-86-205 employed after July 1, 2006 shall have six (6) months from the date of their employment to comply with the provisions of this rule.

Notes

Tenn. Comp. R. & Regs. 0780-06-02-.03

Original rule filed October 11, 2005; effective December 25, 2005. Repeal and new rule filed February 1, 2013; effective May 2, 2013. Amendments filed June 2, 2021; effective 8/31/2021.

Authority: T.C.A. §§ 7-86-205 and 7-86-306(a)(1).