Tenn. Comp. R. & Regs. 0940-05-14-.01 - POLICIES AND PROCEDURES FOR OUTPATIENT FACILITIES
(1) The facility must have a written policy
and procedures manual which includes the following elements:
(a) A quality assurance procedure which
assesses the quality of care at the facility. This procedure must ensure
appropriate treatment has been delivered according to acceptable clinical
practice;
(b) A written program
description which must be available to staff, clients and members of the
public. The description must include, but need not to be limited to, the
following:
1. Services offered by the
facility, availability of staff (including medical) to provide services and
hours of operation,
2.
Characteristics of the person(s) to be served,
3. Referral process,
4. Admission criteria,
5. Re-admission criteria,
6. Facility rules for client,
7. Referral mechanisms for services outside
the agency (both medical and non-medical),
8. Emergency and non-emergency transportation
of clients, and
9. Discharge
criteria;
(c) Policies
and procedures which address the methods for managing disruptive
behavior;
(d) If restrictive
procedures are used to manage disruptive behaviors, written policies and
procedures must govern their use and must minimally ensure the following:
1. Restrictive procedures will be used by the
facility only after all less-restrictive alternatives for dealing with the
problem behavior have been systematically tried or considered and have been
determined to be inappropriate or ineffective,
2. The client must have given written consent
to any restrictive measures taken with him/her by the clinical staff,
3. The restrictive procedure(s) must be
documented in the Individual Program Plan, be justifiable as part of the plan
and meet all requirements that govern the development and review for the
plan,
4. Only mental health
professionals or mental health personnel may use restrictive procedures and
must be adequately trained in their use, and
5. The adaptive or desirable behavior should
be taught to the client in conjunction with the implementation of the
restrictive procedures; and
(e) A policy which states Physical Holding
must be implemented in such a way as to minimize any physical harm to the
client and may only be used when the client poses an immediate threat under the
following conditions:
1. The client poses an
immediate danger to self or others, and/or
2. To prevent the client from causing
substantial property damage.
Notes
Authority: T.C.A. § 33-2-504.
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