1 Tex. Admin. Code § 372.1518 - Reporting and Replacing a Lost or Stolen EBT Card
(a) TANF and SNAP cardholders are responsible
for protecting their EBT cards and personal identification numbers
(PIN).
(b) Cardholders must contact
the Texas EBT call center's toll-free number to report a lost or stolen card or
compromised PIN.
(1) The call center EBT
contractor immediately places a hold on the card access.
(2) The Texas Health and Human Services
Commission applies the requirements of 7 CFR § 274.12(f)(5) to both TANF
and SNAP accounts.
(c) A
cardholder initiates replacement of the EBT card or PIN.
Notes
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