16 Tex. Admin. Code § 112.76 - Continuing Education Provider-Provider Responsibilities

(a) A registered provider must comply with all continuing education requirements set out in this subchapter.
(b) Advertisements. A registered provider may advertise as a registered continuing education provider for the Hearing Instrument Fitters and Dispensers program. A registered provider must include in all advertisements for a continuing education course the provider's registration number assigned to it by the department. A registered provider's website announcements concerning courses are considered advertisements for purposes of this rule.
(c) Credit hours. A registered provider will determine the number of hours of continuing education credit for a course. One hour of continuing education credit is equivalent to at least 50 minutes of actual instruction time.
(d) Delivery and administration of the courses.
(1) A registered provider must ensure that courses are delivered in a manner conducive to learning.
(2) If a registered provider offers the same course content through different methods of delivery (in-person, online, or virtual), the course is considered to be the same course.
(3) A registered provider must ensure that instructors possess both the subject matter knowledge they are teaching as well as the teaching ability required to impart the information.
(4) A registered provider is responsible for the conduct and administration of its courses, including the punctuality of classroom sessions, verification of participant attendance, and instructor performance.
(e) Validation for online and virtual courses.
(1) A registered provider shall maintain a method to validate the identity of the person taking the course.
(2) A registered provider shall incorporate a course content validation process that verifies a person's participation and comprehension of course material.
(f) Certificate of Completion. No later than 20 days after the date of the course, a registered provider shall issue a certificate of completion to each participant who attended and completed the entire continuing education course. The certificate of completion shall contain:
(1) the registered provider's name, registration number, and manufacturer or non-manufacturer status;
(2) the name of the participant and participant's license or permit number;
(3) the title of the course;
(4) the date and location of the course;
(5) the subject(s) included in the course;
(6) the delivery method of the course (in-person, online, or virtual);
(7) the number of continuing education credit hours given; and
(8) the signature of the registered provider.
(g) A registered provider shall not provide a certificate of completion to a participant who did not attend or complete the full continuing education course. A participant who is late or who leaves early will not receive credit for attending the continuing education course.
(h) A registered provider must maintain attendance and course completion records of all continuing education activities for a period of five years after completion of a course.
(i) The department may conduct an onsite or online audit of the continuing education courses offered by a provider.
(1) Audits may be conducted without prior notice to the provider, and department employees and representatives may enroll and attend a course without identifying themselves as employees or representatives of the department.
(2) Upon request, a provider shall provide information, including copies of specified records, to the department within 10 days of the date of the request.
(3) A provider shall cooperate fully with the department, its employees and representatives in the investigation of a complaint or performance of an audit.
(j) Violations. Any of the following actions by a registered provider is a violation of this chapter and may result in the assessment of administrative penalties and/or administrative sanctions against the registered provider:
(1) issuing a certificate of completion to an individual who did not complete the continuing education course;
(2) refusing to issue a certificate of completion to an individual who has satisfactorily completed a continuing education course;
(3) fraud or misrepresentation in an application for a provider registration;
(4) fraud or misrepresentation regarding maintenance of records, teaching method, program content, or issuance of certificates; or
(5) failing to cooperate with the department in an investigation or audit.

Notes

16 Tex. Admin. Code § 112.76
Adopted by Texas Register, Volume 50, Number 19, May 9, 2025, TexReg 2782, eff. 5/15/2025

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