16 Tex. Admin. Code § 50.7 - Management of Internet-Based Course of Instruction
(a) An internet-based school must verify a
student's identity.
(1) To verify the
student's identity, the school must ask each student a minimum of ten personal
validation questions. Students have no more than 60 seconds to respond to a
personal validation question. If a student answers more than 30% of the
personal validation questions incorrectly, the student must be dropped from the
course.
(2) In lieu of the
validation method required in paragraph (1) of this subsection, a school may
use another validation method that has been approved by the commission upon
request by that school.
(b) A student may be allowed to reenter a
course through the use of a username and password, or by other means approved
by the commission that are as effective as password verification.
(c) An internet-based school may present the
course of instruction on a unit basis that is approved by the commission.
(1) At the conclusion of a unit, the student
must answer five comprehension questions on the material in that unit. A
student may not proceed to the next unit if the student:
(A) answers more than one question
incorrectly; or
(B) has not viewed
all multimedia components of a unit.
(2) Comprehension questions on a unit test
must be of a difficulty level that a student cannot correctly answer them
without having viewed the material in that unit. Comprehension questions on a
unit test may be short answer, multiple choice, or a combination of those
methods.
(3) If a student
incorrectly answers more than one comprehension question on a unit test, the
student must restart and complete that unit again before being
retested.
(4) During a unit retest,
the student must be asked comprehension questions that are different from those
he was previously asked.
(5) If
different comprehension questions are asked and the student has restarted and
completed the unit after each failed test, a school may decide how many times
the student may be retested on a unit.
(d) A student must correctly answer at least
70% of the questions asked on the Commission Standard Competence Test
administered to him to be eligible to receive a Seller Server
Certificate.
(e) A student who does
not correctly answer 70% of the questions asked on the Commission Standard
Competence Test administered to him may be immediately retested once. If the
student does not correctly answer 70% of the questions asked on the retest, the
student must repeat the course in full.
(f) A student must have adequate access to a
help desk to resolve technical issues and the hours must be posted for the
student to review before registering for the course. If a request for support
is made outside of the posted time period, technical support must contact the
requestor and attempt to resolve the issue during the next posted time period
that follows the request. Access to technical assistance may be provided by
means of:
(1) email;
(2) direct messaging; or
(3) phone with active voicemail.
(g) Questions by a student about
the content of the course of instruction must be answered by the holder of a
seller server trainer certificate.
(1) The
school must make available to students the days and times a Seller Server
Trainer will be available to answer content related questions prior to
registering for the course; and
(2)
Seller Server Trainers must be available a reasonable amount of time weekly to
provide support to students.
(h) An internet-based school may not allow
any advertisements to appear during the course of instruction. Advertisements
that appear on the website when the course of instruction is not being
presented must follow established marketing practices.
Notes
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