16 Tex. Admin. Code § 59.51 - Responsibilities of Providers
(a) A provider must
ensure that courses are delivered in a manner conducive to learning.
(b) A provider must include in all
advertisements for a continuing education course the provider's number and the
course number assigned to it by the department. Provider web page announcements
concerning courses are considered advertisements for purposes of this
rule.
(c) A provider must ensure
that instructors possess both the subject matter knowledge they are teaching as
well as the teaching ability required to impart the information.
(d) No later than 15 days after the course
completion date, a provider must issue to each participant who attended the
entire course a certificate of completion that includes the following
information:
(1) name and number of
course;
(2) course completion
date;
(3) provider name and
number;
(4) number of hours of
continuing education credit for which the course is approved;
(5) signature of the provider representative;
and
(6) name, license type and
license number of the participant who attended.
(e) A provider must submit to the department,
on the appropriate department-approved form, a course completion report no
later than seven days after the course completion date. The report shall
include the following information:
(1) name
and number of course;
(2) course
completion date;
(3) provider name
and number;
(4) the location where
the course was taught;
(5) the
number of participants to whom a certificate was issued;
(6) the name, license type and license number
of each participant to whom a certificate of completion was issued;
and
(7) the total amount of
continuing education record fees owed to the department, if any.
(f) A provider must retain
participant course completion records for a period of two years after
completion of a course.
(g) Upon
request, a provider shall provide to a participant, within ten days of the date
of the request, copies of the participant's records. A reasonable fee to cover
copying costs may be charged to the participant.
(h) Upon request, a provider shall provide
information, including copies of specified records, to the department within
ten days of the date of the request.
(i) A provider shall cooperate fully with the
department, its employees and representatives in the investigation of a
complaint or performance of an audit.
(j) A provider may not publish false or
misleading advertisements.
(k) An
advertisement which contains a fee charged by a provider shall display all fees
for the course in the same place in the advertisement and with the same degree
of prominence. If the provider requires participants to purchase course
materials which are not included in the tuition, such fees must appear in the
advertisement.
(l) Providers are
responsible for the conduct and administration of their courses, including the
punctuality of classroom sessions, verification of participant attendance and
instructor performance. Providers shall ensure that their courses are
administered in substantially the same manner as represented in the application
for course approval.
(m) A provider
must pay all required fees, including record fees, or administrative penalties,
in a manner prescribed by the department.
(n) Upon notification by the department that
a provider is past due or not current on the payment of any unpaid required
fees, including record fees, or administrative penalties, a provider may not
enroll a participant in a continuing education course without department
approval.
Notes
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