16 Tex. Admin. Code § 60.202 - Investigation and Priority of Complaints
(a) The department
shall maintain a system to promptly and efficiently act on complaints filed
with the department as provided by Texas Occupations Code §
51.252.
(b) The department shall assign priorities
and investigate complaints based on risk to the public of the conduct alleged
in the complaint as provided by Texas Occupations Code §
51.2521.
(c) If the department determines at any time
that an allegation made or formal complaint submitted by a person is
inappropriate or without merit, the department shall dismiss the
complaint.
Notes
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