16 Tex. Admin. Code § 85.707 - Responsibilities of Licensee - Notice of Complaint Procedure
(a) Each VSF shall notify the vehicle owner
of the department's website and email address, mailing address, and telephone
number, for purposes of directing complaints regarding the vehicle storage to
the department.
(b) The licensee
may use a legible sticker or rubber stamp to convey the required information
required by subsection (a). The notice shall be included on:
(1) a sign prominently displayed to the
public at the place of payment, with letters at least one inch in height, and a
contrasting background; and
(2) the
front page of any bill for service.
Notes
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