22 Tex. Admin. Code § 177.2 - Mandatory Complaint Notification

(a) Licensees must post the following public notifications on how to file complaints with the board:

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(b) The required notice must be:
(1) displayed in a prominent location at a licensee's place of business, practice, or any location where physician supervision or delegation is required;
(2) in English and Spanish of no less than 8½ inches by 11 inches in size;
(3) no smaller than standard 24-point Times Roman print;
(4) entirely in black print on white background; and
(5) with no alterations, deletions, or additions to the language.
(c) Licensees providing telemedicine must provide the required notice:
(1) on a prominently displayed link on the provider website;
(2) in a provider app, by recording, or in a bill for services;
(3) in no less than a 10-point easily readable font; and
(4) with no alterations, deletions, or additions to the language.

Notes

22 Tex. Admin. Code § 177.2
The provisions of this §177.2 adopted to be effective January 12, 1996, 21 TexReg 107; amended to be effective March 8, 2001, 26 TexReg 1864; amended to be effective July 4, 2004, 29 TexReg 6089; Adopted by Texas Register, Volume 50, Number 02, January 10, 2025, TexReg 0368, eff. 1/9/2025

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