22 Tex. Admin. Code § 80.1 - Duty to Respond to Complaint
(a) A
licensee shall fully cooperate with the Board in its investigation of any
complaint.
(b) A licensee shall
fully cooperate with any Board request for information or documents relating to
any complaint.
(c) The Board shall
send notice of a complaint by registered mail to a licensee's physical address
on file with the Board.
(d) A
licensee's last known physical and email address filed with the Board is
presumed current.
(e) A licensee's
response to a complaint or request for information or documents shall be in
writing and sent to the Board no later than the 15th day after receipt of the
notice of complaint or request.
(f)
A licensee's response to a complaint or request for information or documents
shall be complete.
(g) A licensee
shall make any request to extend the time to respond in writing before the
deadline in subsection (e) of this section expires.
(h) A licensee who fails to timely respond to
a complaint or request is subject to disciplinary action.
Notes
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