26 Tex. Admin. Code § 88.307 - Requirements Regarding LTC Facility Visits and Submitting Information to the Office
(a) A local
ombudsman entity must ensure each LTC facility in the ombudsman service area is
visited by a certified ombudsman in accordance with the Ombudsman Policies and
Procedures Manual during each federal fiscal year to:
(1) monitor residents' health, safety,
welfare, and rights; and
(2)
receive, investigate, and resolve complaints on behalf of residents.
(b) A local ombudsman entity must
submit activities and casework, as described in the Ombudsman Policies and
Procedures Manual, to the Office by entering information into the ombudsman
database within 14 days after completion of the activity or receipt of a
complaint.
Notes
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