26 Tex. Admin. Code § 88.308 - Ombudsman Program Logo and Communications to the Public
(a) The local ombudsman entity must obtain
approval by the Office of materials to be distributed to persons other than
representatives of the Office, before the materials are distributed.
(b) If a local ombudsman entity uses a logo
on printed materials created by the local ombudsman entity, the local ombudsman
entity must use the logo approved by the Office. A host agency may use its logo
on printed materials in addition to the logo approved by the Office.
(c) A local ombudsman entity must ensure that
an outgoing message for the telephone of a staff ombudsman includes:
(1) a statement that the staff ombudsman
works in the Ombudsman Program; and
(2) that a message left by the caller will be
confidential.
(d) A local
ombudsman entity may request technical assistance from the Office regarding
website content related to the Ombudsman Program.
Notes
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