28 Tex. Admin. Code § 10.63 - Plain Language Requirements
(a) The notice of
network requirements and employee information form and acknowledgment form
required by Insurance Code §
1305.451, concerning
Employee Information; Responsibilities of Employee, and §
10.60 of this title (relating to
Notice of Network Requirements; Employee Information) must be written in plain
language and comply with the following requirements:
(1) the text must achieve a minimum level of
readability that may not be more difficult than the equivalent of a ninth grade
reading level as measured by the Flesch reading ease test, a test referenced in
the list of standardized tests contained in §
3.3092(c)(1) of
this title (relating to Format, Content, and Readability for Outline of
Coverage), or other standardized test as approved by the department;
(2) the form must be printed in not less than
12-point type;
(3) the form must be
appropriately divided and captioned in a meaningful sequence such that each
section contains an underlined, boldfaced, or otherwise conspicuous title or
caption at the beginning of the section that indicates the nature of the
subject matter included in or covered by the section; and
(4) the form must be written in a clear and
coherent manner and wherever practical, words with common and everyday meanings
must be used to facilitate readability.
(b) The notice of network requirements and
employee information form described at §
10.22(18) of
this title (relating to Contents of Application) must be filed with the
department in accordance with §
10.21 of this title (relating to
Certificate Application) and must be accompanied by a certification signed by
an officer or other authorized representative of the network stating the
reading level of the form, the standardized test used to determine the reading
level, and that the form meets or exceeds the minimum readability standards
established by the Commissioner. To confirm the accuracy of any certification,
the Commissioner may require the submission of additional
information.
Notes
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