28 Tex. Admin. Code § 19.1014 - Provider Compliance Records
(a)
Providers shall maintain all continuing education records, adjuster
prelicensing education records, certification course records, attendance
records, and course materials, including final examinations for at least four
years, and the department or its designee may review these materials at any
time.
(b) Providers shall notify
the department or its designee when a course is discontinued or no longer
active, and when there is a change to the provider's information of
record.
(c) At the request of the
department or its designee, providers shall furnish course completion
information in an acceptable electronic format.
(d) The department or its designee may
conduct audits of any certified course or provider without prior notice to the
provider. Department staff or its representative or designee may attend courses
without identifying themselves as employees or representatives of the
department.
(e) If continuing
education records, adjuster prelicensing records, or certification course
records are audited or reviewed and the validity or completeness of the records
are questioned, the provider shall have 30 days from the date of notice to
correct discrepancies or submit new documentation.
(f) Registration of providers is conditioned
upon the provider's compliance with this subchapter.
Notes
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