28 Tex. Admin. Code § 19.1017 - Adjuster Prelicensing Education Course Content and Examination Requirements
(a) Certified
adjuster prelicensing education courses shall provide students with instruction
sufficient to take and pass the course's final examination for the adjuster's
license designation as specified in this section. The course must meet the
minimum 40-hour prelicensing education requirement to qualify for
certification.
(b) All adjuster
prelicensing examinations for compliance with the Insurance Code §
4101.056(a)(4)
may be written or computer-based and shall be designed to test applicants on
the materials as specified in this section for the appropriate license
designation and shall meet the criteria set forth in paragraphs (1) - (7) of
this subsection:
(1) All lines adjuster. The
student shall complete a 150-question examination in less than 180 minutes over
the subjects and in the question percentages as set forth in §
19.1018(a) of
this title (relating to Adjuster Prelicensing Examination Topics).
(2) Property, casualty, and surety adjuster.
The student shall complete a 150-question examination in less than 180 minutes
over the subjects and in the question percentages as set forth in §
19.1018(b) of
this title.
(3) Workers'
compensation adjuster. The student shall complete a 60-question examination in
less than 90 minutes over the subjects and in the question percentages as set
forth in §
19.1018(c) of
this title.
(4) At least 70% of the
examination questions must be based on the application level or higher. The
remainder of questions may be based at the knowledge level. Examination
questions shall not be the same or substantially the same questions the student
previously encountered in the course materials or review examinations and
cannot be designed such that the correct answer is obvious by its content. The
examination questions shall be multiple choice questions stemming from an
inquiry with at least four appropriate potential responses and for which "all
of the above" or "none of the above" is not an appropriate option.
(5) The specific examination questions may
not be made available to the student until the test is administered. Security
measures shall be in place to maintain the integrity of the examination and
ensure that the enrolled student is the individual who took the
examination.
(6) Providers must
include and maintain the examination results in the student's record for four
years. Providers and instructors shall not give any person answers to the
examination questions at any time before, during, or after the
course.
(7) An authorized staff
member or a computer program shall grade the examinations.
(c) Students shall be allowed to retake a
certified prelicensing examination course at least one time if a score of 70%
or higher is not achieved without being required to retake the course. The
retest shall consist of an alternate examination consisting of different
questions from the original examination.
(d) Final examinations shall consist of at
least three complete exams which are distributed alternatively to students and
are revised or updated consistent with the course update/revision. The provider
may distribute only one examination to any student at any one
examination.
(e) A disinterested
third party shall monitor the final examination in a visual environment. During
the examination, students may not use course materials, personal notes, or any
other written or electronic material or media that is not part of the
examination, nor engage in communication of any kind with any other person
except to receive instructions from the examination monitor. Upon completion of
the examination, the person monitoring the examination must mail or deliver the
completed examination directly to the provider.
(f) Providers shall issue certificates of
completion to students who successfully pass the examination by correctly
answering at least 70% of the examination questions. The provider must issue
the certificate in a manner which shall ensure that the student receiving the
certificate is the student who took the course, issue the certificate within 30
days of passing the examination, and complete the certificate to reflect the
dates the student took the course and examination. Providers shall not allow a
student, or any person or organization other than the provider giving the
course, to prepare, print, or complete a certificate of completion.
Notes
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