28 Tex. Admin. Code § 3.6004 - Delegation by Insurer of Certain Functions
The insurer may designate or engage one or more representatives for the purpose of investigating or settling claims, processing production reports, calculating reserves, printing of approved forms, and performing other administrative services authorized by law, provided:
(1) such services are performed under the
supervision and direction of the insurer and the insurer shall remain
responsible for their proper performance;
(2) the work product of representatives of
the insurer are the property of the insurer and are retained in the possession
of the insurer, together with the supporting data and information used in their
preparation; and
(3) all claims
shall be promptly reported to the insurance company, or its designated claim
representative, and all claims shall be settled as soon as reasonably possible
and in accordance with the terms of the insurance contract.
Notes
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