28 Tex. Admin. Code § 5.9970 - Personal Automobile Insurance Consumer Bill of Rights
(a) For purposes of
this section, "insurer" means an insurance company, reciprocal or
interinsurance exchange, mutual insurance company, capital stock company,
county mutual insurance company, Lloyd's plan, or other legal entity authorized
to write personal automobile insurance in this state. The term includes an
affiliate, as described by Insurance Code §
823.003(a),
if that affiliate is authorized to write and is writing personal automobile
insurance in this state.
(b) The
Texas Department of Insurance adopts the 2024 version of the Consumer Bill of
Rights - Personal Automobile Insurance (Auto Bill of Rights), and the Spanish
language translation, as developed and submitted by the Office of Public
Insurance Counsel:
(c) All
insurers writing personal automobile insurance policies must provide with each
new policy of personal automobile insurance a copy of the 2024 version of the
Auto Bill of Rights. At the consumer's request, the insurer may provide an
electronic copy of the Auto Bill of Rights instead of a hard copy. The insurer
must provide the Auto Bill of Rights with each renewal notice for personal
automobile insurance unless the insurer has previously provided the
policyholder with the 2024 version of the Auto Bill of Rights.
(d) The Auto Bill of Rights must appear in no
less than 10-point type and be on separate pages with no other text on those
pages.
(e) Insurers must provide
the Spanish language version of the 2024 version of the Auto Bill of Rights to
any consumer who requests it.
(f)
Insurers must provide the applicable Auto Bill of Rights included in this
section beginning November 1, 2024. Before that date, insurers may provide the
Auto Bill of Rights either as it currently is included in this section or as it
was included in the section as the section was amended to be effective May 16,
2021.
Notes
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