37 Tex. Admin. Code § 35.6 - Contract and Notification Requirements
(a) A company license holder shall inform the
client of the right to a written contract describing the fees to be charged and
the services to be rendered.
(b) If
requested, a written contract for regulated services shall be furnished to a
client within seven (7) days.
(c)
The written contract shall be dated and signed by the owner or other individual
expressly authorized to execute contracts on behalf of the licensee.
(d) Within seven (7) days of contracting for
regulated services with another licensee, the licensee shall:
(1) Notify the recipient of those services of
the name, address, and telephone number, and individual to contact at the
company that purchased the contract;
(2) Notify the recipient of services at the
time the contract is negotiated that another licensed company may provide any,
all or part of the services requested by subcontracting or outsourcing those
services; and
(3) Notify the
recipient of services of the name, address, phone number, and license number of
the company providing those services, if any of the services are subcontracted
or outsourced to a licensed third party.
(e) The notice required under subsection (d)
of this section shall:
(1) Be provided to the
recipient in a written form that emphasizes the required information;
and
(2) If the services are those
of an alarm system company, required notice shall include stickers or other
materials to be affixed to the alarm system indicating the alarm system
company's or alarm systems monitor's new telephone number.
(f) Subsection (e) of this section shall not
apply to an alarm system company that subcontracts its monitoring services to
another alarm system company if the conditions detailed in this subsection are
met:
(1) The contract for monitoring is with
another alarm systems company licensed under the Act;
(2) The contract between the original
contracting licensee and the client remains in full force and effect, continues
to govern all rights of the client with respect to the provision of alarm
services, and remains in the control of the original contracting
licensee;
(3) Neither the contact
information provided to the client, nor the address and telephone numbers for
alarm service, have changed as a result of the subcontracting arrangement;
and
(4) The contact information
provided to the client relating to the monitoring of the alarm system has not
changed.
Notes
State regulations are updated quarterly; we currently have two versions available. Below is a comparison between our most recent version and the prior quarterly release. More comparison features will be added as we have more versions to compare.
No prior version found.