40 Tex. Admin. Code § 702.847 - How does the Office of Consumer Affairs Review work?
The Office of Consumer Affairs reviews:
(1) the program case record;
(2) the Administrative Review of
Investigation Findings documents; and
(3) additional information that was available
during the original investigation and either was considered or should have been
considered by staff performing the investigation. Only in extraordinary
circumstances, at the discretion of the Office of Consumer Affairs director,
will new information be considered in the Office of Consumer Affairs
Review.
Notes
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